---
title: "Digital First Stakeholder Engagement Project"
ocid: "ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2021-09-24"
---

# Digital First Stakeholder Engagement Project

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829)  
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## Summary

NHS England is conducting the Digital First Stakeholder Engagement Project, which aims to gather staff and patient insights regarding online primary care services in the Humber, Coast and Vale ICS project area. The procurement process, initiated as a limited tender, included a competitive quotation method, with a contract value of £145,000. The tender period concluded on 30 July 2021, and the contract was awarded on 18 August 2021, with an expected contract duration from 23 August 2021 to 31 March 2022. The project is classified under business development consultancy services and primarily targets local health service users.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), that specialise in consultancy and market research. Companies capable of conducting qualitative and quantitative research, particularly in the healthcare sector, would be well-positioned to participate in similar projects. The focus on increasing patient awareness of online services could benefit firms exploring innovative outreach strategies within digital health communication.

## Notice

The Authority is looking for a supplier to lead delivery of a programme of general practice staff and patient insights research and analysis concerning the perceptions and usage of online primary care services. The outputs of the research and analysis should inform messaging, resources and engagement optimised to increase patient awareness, understanding and confidence in the ways of accessing general practice care in the Humber, Coast and Vale ICS project area. The expected outcome of the project should be increased appropriate uptake of online primary care access routes within the project area. Evaluation will need to include pre and post surveys of the engagement period (anticipated to run over 6-8 week period); including operational data. The engagement period (between practices and patients) is anticipated to start no later than the end of September 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d9c9e27-cfd0-46fe-9eef-232ee89b521a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2021 |
| Submission deadline | 30 Jul 2021 |
| Future notice date | Not specified |
| Award date | 17 Aug 2021 |
| Contract period | 22 Aug 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £145,000 |
| Lots value | Not specified |
| Awards value | £137,614 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 23RED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411100 - Business development consultancy services

## Release History

- 24 Sep 2021 at 15:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d9c9e27-cfd0-46fe-9eef-232ee89b521a
- 14 Sep 2021 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/242850fd-0d8a-4196-855f-1384e4a22f15

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d9c9e27-cfd0-46fe-9eef-232ee89b521a
  24th September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/242850fd-0d8a-4196-855f-1384e4a22f15
  14th September 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-36c1e8ca-c509-4314-983d-9efdb4d26829.json.