---
title: "SLA for the Storage Area Network (SAN)"
ocid: "ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHARNWOOD BOROUGH COUNCIL RECYCLING"
published: "2019-08-01"
---

# SLA for the Storage Area Network (SAN)

Buyer: CHARNWOOD BOROUGH COUNCIL RECYCLING  
Current stage: Award  
OCID: ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65

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## Summary

Charnwood Borough Council initiated a tender process for the "SLA for the Storage Area Network (SAN)" as part of the G-Cloud 10 framework (RM1557). This procurement is classified under the industry category of Maintenance and repair of information technology equipment, with a total contract value of £44,000. The procurement method employed was selective, and the contract period runs from 9th February 2019 to 9th February 2022. The procurement stage is currently at the award stage, with the award date noted as 8th February 2019. The contract's delivery is designated for the East Midlands region within the United Kingdom.

This tender presents a significant opportunity for businesses specializing in IT services and support, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), who may excel in delivering responsive and professional service as outlined in the contract. Competitors should ideally possess capabilities in providing remote support, 24/7 hardware assistance, and software updates to meet the outlined requirements. With substantial emphasis on quick response times for technical issues, businesses adept at ensuring efficient and effective service delivery will find this contract a valuable prospect for growth.

## Notice

Charnwood Borough Council accessed G-Cloud 10 framework - RM1557 for the supply of Storage Area Network (SAN). The agreement covers; Remote support and Diagnosis, onsite part replacement. Licence to use & software update, 24 x 7 remote support. 30min P1 remote support. 24 x 7 Hardware support with 4 hour response. 3rd line support is backed off to the manufacturer.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dba5f292-27be-4900-814e-9db3cefb806b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2019 |
| Submission deadline | 4 Feb 2019 |
| Future notice date | Not specified |
| Award date | 8 Feb 2019 |
| Contract period | 9 Feb 2019 - 9 Feb 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,000 |
| Lots value | Not specified |
| Awards value | £44,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHARNWOOD BOROUGH COUNCIL RECYCLING |
| Locality | LOUGHBOROUGH |
| Post town | Leicester |
| Postcode | LE11 2TR |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Charnwood |
| Electoral ward | Loughborough Southfields |
| Westminster constituency | Loughborough |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRISTIE DATA |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312600 - Maintenance and repair of information technology equipment

## Release History

- 1 Aug 2019 at 11:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dba5f292-27be-4900-814e-9db3cefb806b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dba5f292-27be-4900-814e-9db3cefb806b
  1st August 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-370533c9-403c-4b98-9450-0e8ca464ba65.json.