---
title: "On line Social Media Listening Tool"
ocid: "ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2020-09-02"
---

# On line Social Media Listening Tool

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a.json)

## Summary

The Department for Work and Pensions is seeking to procure an "Expert Hours Package for Online Social Media Listening Tool" as part of their training services initiative. This contract, valued at £10,800, is currently complete and was situated within the services category. The procurement was executed through a direct method as a single tender action below the threshold, with delivery expected across the United Kingdom and beyond. The tender period concluded on 25 April 2022, and the contract was effective from 26 April 2022 until 25 April 2023.

This tender represents a valuable opportunity for small and medium-sized enterprises (SMEs) specialising in staff training services, particularly those with expertise in social media analytics and digital communication tools. Businesses that focus on providing tailored training courses or consultancy services for public sector organisations would find themselves well-placed to compete in this procurement process, potentially enhancing their reach and service offerings within the growing field of social media monitoring and analysis.

## Notice

On Line Social Media Listening Tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9ea1b4e-6ef1-4d78-b268-7497c3636b72 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2020 |
| Submission deadline | 31 Mar 2020 |
| Future notice date | Not specified |
| Award date | 31 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,176 |
| Lots value | Not specified |
| Awards value | £49,176 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRANDWATCH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Sep 2020 at 12:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a9ea1b4e-6ef1-4d78-b268-7497c3636b72

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a9ea1b4e-6ef1-4d78-b268-7497c3636b72
  2nd September 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b0ba244b-400f-4196-a931-cf577c93cf2d
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-371fa0bb-e54f-427c-8839-95e7b2ee937a.json.