---
title: "Provision of SIP Telephone lines"
ocid: "ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BERKSHIRE FIRE & RESCUE SERVICE"
published: "2026-02-11"
---

# Provision of SIP Telephone lines

Buyer: ROYAL BERKSHIRE FIRE & RESCUE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2

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## Summary

The Royal Berkshire Fire & Rescue Service, operating as the buying organisation, has completed a procurement process titled "Provision of SIP Telephone lines". The procurement falls under the services category within the telecommunications industry, specifically concerning telephone connections and networks. The process is set to replace outdated PSTN and ISDN lines with SIP technology, crucial for emergency call resilience. The contracting authority directly awarded the contract to British Telecommunications Plc (BT) using the Crown Commercial Service framework RM6116, which commenced on 6 January 2026 and will span until 7 January 2031. This award, valued at £118,648.99, aims to provide robust telecommunication services necessary for effectively handling emergency calls, with operations located in Reading, England.

This procurement presents significant growth opportunities for businesses specialising in high-resilience telecommunications solutions, particularly those that can offer redundant circuit pathways to bolster emergency services' capabilities. While the tender has been directly awarded to BT due to their status as the only Tier 1 provider for such services under the national framework, similar contracts may emerge in the sector as the technology transitions. Companies providing specialised networking and connectivity solutions can benefit by exploring partnerships with large-scale suppliers and aligning with public service frameworks, contributing to the broader infrastructure needs of emergency response teams.

## Notice

Royal Berkshire Fire Authority (RBFA) and Thames Valley Fire Control Service (TVFCS) have a mix of both PSTN and ISDN lines for the delivery of 999 and admin telephone calls. These lines have been declared end of life and BT will be commencing shutting down of these services from January 2026. The replacement technology is called SIP. To reproduce the necessary resilience we will require 4 circuits (2 via segregated broadband links) to ensure our ability to receive 999 calls cannot be lost due to the failure of any single link. BT are the only Teir 1 telecoms provider that can provide the required resilience for delivery of 999 calls to emergency service control rooms. There is a national frame work setup for this provision. The Authority direct awarded the contract to BT through Crown Comerical Service framework RM6116 - Network Services 3 - Lot 1a - Inter Site Connectivity (Wide Area Network) / Data Access Services and 4a - Analogue Telephony.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2529f7c8-6ea7-4377-a5f5-2f21be3aec82 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2026 |
| Submission deadline | 5 Jan 2026 |
| Future notice date | Not specified |
| Award date | 20 Jan 2026 |
| Contract period | 6 Jan 2026 - 7 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £118,648 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE & RESCUE SERVICE |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32551100 - Telephone connections
- 32551400 - Telephone network

## Release History

- 11 Feb 2026 at 10:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2529f7c8-6ea7-4377-a5f5-2f21be3aec82

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2529f7c8-6ea7-4377-a5f5-2f21be3aec82
  11th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2.json.