---
title: "GB-Sheffield: Customer Insights to complete the Development in Dynamics 365 CRM"
ocid: "ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH BUSINESS BANK"
published: "2022-09-30"
---

# GB-Sheffield: Customer Insights to complete the Development in Dynamics 365 CRM

Buyer: BRITISH BUSINESS BANK  
Current stage: Award  
OCID: ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61.json)

## Summary

The British Business Bank, based in Sheffield, UK, has awarded a contract for Customer Insights to complete the Development in Dynamics 365 CRM. The procurement stage was completed, with a contract value of GBP 50,333. The procurement method details were not specified, and the tender period ended on 28th September 2022. The contract period is from 1st October 2022 to 31st March 2023. The industry category is services.

This tender presents an opportunity for businesses in the facilities management services sector to engage with the British Business Bank. Companies with expertise in computer systems development can benefit from participating in this tender process. The buying organisation has opted for a single tender approach, which can provide a focused opportunity for growth and collaboration in the specified field. The contract period allows for long-term engagements, enabling successful suppliers to demonstrate their capabilities over an extended period.

## Notice

This is a single tender business case authorised in accordance with BBB Policy

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/24c9cd8e-09cd-402d-8d54-be40e882bd8f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2022 |
| Submission deadline | 27 Sep 2022 |
| Future notice date | Not specified |
| Award date | 27 Sep 2022 |
| Contract period | 30 Sep 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,333 |
| Lots value | Not specified |
| Awards value | £50,333 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH BUSINESS BANK |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2GQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTOUCH 365 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72514200 - Facilities management services for computer systems development

## Release History

- 30 Sep 2022 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/24c9cd8e-09cd-402d-8d54-be40e882bd8f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/24c9cd8e-09cd-402d-8d54-be40e882bd8f
  30th September 2022 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=724886964
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3756dbb5-6090-4fd3-bfc9-9e8e12994d61.json.