---
title: "NHS111 Patient Relationship Manager"
ocid: "ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N E L COMMISSIONING SUPPORT UNIT"
published: "2021-11-09"
---

# NHS111 Patient Relationship Manager

Buyer: N E L COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062.json)

## Summary

The procurement process pertains to the contract titled "NHS111 Patient Relationship Manager," initiated by the N E L Commissioning Support Unit, a key buyer in the healthcare sector. The industry category is focused on services related to document management systems, particularly relevant to the NHS. The contract has a total value of £993,260.50 and is based in London. The procurement process followed a selective method via a call-off from a framework agreement, and the contract period spans from 31st October 2021 to 31st October 2023. This tender reached its end date on 21st September 2021, marking the completion of the tender stage.

This awarded contract presents significant opportunities for businesses, especially small to medium-sized enterprises (SMEs) capable of providing healthcare-related services and technology solutions. As the contract has already been awarded to CONTENT GURU LIMITED, similar businesses that can demonstrate expertise in document management systems or related services may benefit from monitoring future contracts in this domain, enhancing their potential for public sector collaboration and growth within the healthcare industry.

## Notice

Strategic (high value, high risk contracts)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e4803b56-03b3-4a21-af9f-ae29f884920c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Nov 2021 |
| Submission deadline | 21 Sep 2021 |
| Future notice date | Not specified |
| Award date | 3 Oct 2021 |
| Contract period | 30 Oct 2021 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £993,260 |
| Lots value | Not specified |
| Awards value | £993,260 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N E L COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 7NT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONTENT GURU |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48311100 - Document management system

## Release History

- 9 Nov 2021 at 11:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e4803b56-03b3-4a21-af9f-ae29f884920c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e4803b56-03b3-4a21-af9f-ae29f884920c
  9th November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-37658b7d-063d-46e3-9a19-e9b589905062.json.