---
title: "GB-London: 3rd Line Network and Project Support"
ocid: "ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WANDLE HOUSING ASSOCIATION"
published: "2020-12-10"
---

# GB-London: 3rd Line Network and Project Support

Buyer: WANDLE HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596.json)

## Summary

The procurement process was conducted by Wandle Housing Association for the contract titled "GB-London: 3rd Line Network and Project Support," focusing on computer network services. The procurement was classified under the main category of goods, with a total value of £104,000. The tender closed on 1st December 2020, and the contract commenced on 7th December 2020, lasting until 30th November 2022. This procurement followed an open procedure, allowing broad participation from interested suppliers based in London, United Kingdom.

This tender presents significant opportunities for IT service providers, particularly those offering network support, project management, or cloud service management. Companies capable of delivering 3rd line support for on-premise infrastructure and those proficient in ITIL service management practices would be particularly well-equipped to compete for future tenders similar to this one. As Wandle Housing Association continues to enhance its IT capabilities, suitable businesses can grow by forming strategic partnerships and demonstrating cost-effective solutions.

## Notice

To be able to deliver the above high-level objective, we (Wandle Housing Association) have engaged with an IT business partner to work with and support on providing the following support services: 1. Monitoring our systems and service to ensure its proper function 2. 3rd line support and maintenance for our on-premise Virtual Infrastructure and O365, Azure AD Services. 3. Project management & delivery 4. ITIL service lifecycle, release, patch and change management 5. To operate Wandle's Backup and DR solution 6. Cost-effective solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1244e889-7c2a-423b-af73-c8f0bf7a3c2d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2020 |
| Submission deadline | 1 Dec 2020 |
| Future notice date | Not specified |
| Award date | 1 Dec 2020 |
| Contract period | 7 Dec 2020 - 30 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £104,000 |
| Lots value | Not specified |
| Awards value | £104,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WANDLE HOUSING ASSOCIATION |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9BB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48514000 - Remote access software package
- 72212514 - Remote access software development services
- 72700000 - Computer network services

## Release History

- 10 Dec 2020 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1244e889-7c2a-423b-af73-c8f0bf7a3c2d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1244e889-7c2a-423b-af73-c8f0bf7a3c2d
  10th December 2020 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=552582010
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596.json.