---
title: "Customer detail verification services"
ocid: "ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL SAVINGS & INVESTMENTS"
published: "2025-04-29"
---

# Customer detail verification services

Buyer: NATIONAL SAVINGS & INVESTMENTS  
Current stage: Award  
OCID: ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d.json)

## Summary

The procurement process for "Customer detail verification services" was conducted by National Savings & Investments (NS&I), headquartered at 20 Great Smith Street, London, England. This contract falls under the industry category of "Software package and information systems" with the CPV code 48000000, requiring the delivery of services within the United Kingdom. This process reached the award stage with an effective contract period from 1 April 2025 to 31 March 2028. The procurement method was direct, specifically a single tender action below the threshold, and the total contract value amounted to GBP 843,697, awarded to Experian (UK) Holdings 2006 Limited.

This contract represents a significant opportunity for large-scale companies specialising in identity verification software systems. Businesses with proven capabilities in providing evidence of identity checks and bank account verification are well-suited to undertake such projects, though the current award was targeted at a single supplier. While this particular tender did not favour SMEs or voluntary and community sector enterprises, it highlights potential avenues for larger enterprises looking to grow their portfolio in governmental service contracts, especially those that can offer innovative software solutions in financial data verification.

## Notice

Customer detail verification services consist-ing of Evidence of Identity checks and Bank Account Verification

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83657241-6068-46e3-8fb0-181dba7cb0a8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2025 |
| Submission deadline | 19 Mar 2025 |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £843,697 |
| Lots value | Not specified |
| Awards value | £843,697 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL SAVINGS & INVESTMENTS |
| Locality | LONDON |
| Post town | Not specified |
| Postcode | S W1P |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPERIAN (UK) HOLDINGS 2006 |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Apr 2025 at 15:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/83657241-6068-46e3-8fb0-181dba7cb0a8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/83657241-6068-46e3-8fb0-181dba7cb0a8
  29th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d.json.