--- title: "Unified Communications Soft Market Test" ocid: "ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WYTHENSHAWE COMMUNITY HOUSING GROUP" published: "2023-01-27" --- # Unified Communications Soft Market Test Buyer: WYTHENSHAWE COMMUNITY HOUSING GROUP Current stage: Tender OCID: ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba.json) ## Summary The Wythenshawe Community Housing Group (WCHG) is seeking a unified communications solution through a tender titled "Unified Communications Soft Market Test". This procurement falls under the services category, specifically for software package and information systems. The tender is located in Manchester, United Kingdom, with the procurement stage currently active. The deadline for tender submission is set for February 8, 2023, and the contract period is scheduled to start on February 14, 2023, and end on February 15, 2023. This tender presents an opportunity for businesses in the software and information systems industry to compete for providing a UCaaS solution to WCHG. Companies offering unified communications solutions, particularly those that focus on mobile and cloud capabilities, scalability, security, and collaboration tools, will find this opportunity well-suited for business growth. Given WCHG's emphasis on cost savings, customer service enhancement, and system availability, businesses that can deliver innovative, cost-effective, and customer-centric solutions are likely to stand out in this competitive tender process. ## Notice WCHG are looking to procure a new unified communications solution for use throughout the business. Our principles for transformation include being both mobile and cloud first so we will be looking to procure a UCaaS solution that is device agnostic. WCHG's key aims for the unified communications implementation project include: Streamlining communication: WCHG want to implement a UC solution to integrate our existing communication methods into a single platform, making it faster and more efficient. Enhancing collaboration: The UC system should include tools for web conferencing, screen sharing, and document collaboration, which can help to break down barriers between different locations and teams. Improving productivity: WCHG needs a UC system that will provide colleagues with easy access to all communication tools in one place, enabling users to easily switch between them, and facilitating improved productivity and responsiveness Cost savings: The UC solution should help to reduce costs associated with traditional telephone services and hardware. PCI compliance: Reduction in the capture of PCI further protecting customer data. Enhancing customer service: The UC solution should help to improve customer service by making it easier for employees to respond to customer enquiries and resolve issues more quickly. Increased Availability: WCHG want to increase system availability and achieve 99.999% uptime for the UC solution Scalability: The UC system should be scalable, allowing WCHG to add or remove users and devices as needed. Security: The UC system should secure the communication and data, by including different security measures such as firewalls, VPN, encryption, and authentication. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da90e99f-1de7-4ea5-8c60-a702ccb0ba7b | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Jan 2023 | | Submission deadline | 8 Feb 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Feb 2023 - 15 Feb 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WYTHENSHAWE COMMUNITY HOUSING GROUP | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M22 9TA | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Sharston | | Westminster constituency | Wythenshawe and Sale East | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 27 Jan 2023 at 10:18 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/da90e99f-1de7-4ea5-8c60-a702ccb0ba7b - 27 Jan 2023 at 10:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/da90e99f-1de7-4ea5-8c60-a702ccb0ba7b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/da90e99f-1de7-4ea5-8c60-a702ccb0ba7b 27th January 2023 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/WCHG/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba.json.