---
title: "EHRC 2526-38 Case Management System"
ocid: "ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EQUALITY AND HUMAN RIGHTS COMMISSION"
published: "2026-03-26"
---

# EHRC 2526-38 Case Management System

Buyer: EQUALITY AND HUMAN RIGHTS COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b)  
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## Summary

The Equality and Human Rights Commission has conducted a procurement process to acquire a Legal Correspondence Case Management System, titled "EHRC 2526-38 Case Management System". This contract falls within the software package and information systems industry category and covers regions across England, Scotland, and Wales. The procurement method was selective, specifically a call-off from the Government's G-Cloud 14 digital marketplace. The contract period is set from 25th March 2026 to 24th March 2028, offering a contract value of £205,244. The tender process reached the award stage, with the award being published on 26th March 2026 to CIVICA UK LIMITED, a large-scale supplier based in London.

This tender presents promising business growth opportunities for firms specialising in software systems and IT services, particularly those with experience in legal correspondence systems. Small and medium-sized enterprises (SMEs) may find this contract especially suitable due to the procurement's emphasis on SME convenience. Engaging in this kind of public procurement can allow businesses to expand their services into different regions within the United Kingdom and strengthen their portfolio in dealing with legal case management solutions.

## Notice

A case management system for a Legal Correspondence Case Management System to cover legal triage, legal casework, FOI, DPA, Complaints and Correspondence. Call-off from the Government's digital marketplace G-Cloud 14

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4df22e5c-1d19-4904-a1ea-e503c8eb6c52 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | 20 Mar 2026 |
| Future notice date | Not specified |
| Award date | 23 Mar 2026 |
| Contract period | 25 Mar 2026 - 24 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £205,244 |
| Lots value | Not specified |
| Awards value | £205,244 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EQUALITY AND HUMAN RIGHTS COMMISSION |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M4 3AQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Mar 2026 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4df22e5c-1d19-4904-a1ea-e503c8eb6c52

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4df22e5c-1d19-4904-a1ea-e503c8eb6c52
  26th March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b.json.