---
title: "653F_19 Managed Services for Temporary Agency Resources (MSTAR3)"
ocid: "ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESPO"
published: "2019-04-15"
---

# 653F_19 Managed Services for Temporary Agency Resources (MSTAR3)

Buyer: ESPO  
Current stage: Award  
OCID: ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d.json)

## Summary

The procurement process for the "653F_19 Managed Services for Temporary Agency Resources (MSTAR3)" is being conducted by the ESPO (Eastern Shires Purchasing Organisation), located in Leicester, England. This tender falls within the recruitment services category and is at the Tender stage. The tender period ended on 20th December 2018, with the contract period set to commence from 11th April 2019 and running until 10th April 2021. The estimated total value of the contract is £4 billion, and the procurement method used is the open procedure, allowing public bodies across the UK to utilise the framework agreement.

This tender presents substantial opportunities for growth for businesses in the recruitment sector, particularly those offering managed services, vendor management systems, or talent pool technology. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as there are requirements designed to enhance their inclusion. Companies with expertise in recruitment and staffing services, technology solutions for managing recruitment processes, or innovative approaches to developing talent platforms would be well-suited to compete for this contract.

## Notice

A service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies. The framework also includes alternative technology platforms for managing the customers' recruitment processes. ESPO will impose on economic operators requirements aimed at protecting the confidential nature of information made available throughout the procurement procedure (as permitted by Regulation 21(3)) and, before receiving that information, economic operators will be required to complete & return a Confidentiality Agreement, which will be available once economic operators have expressed an interest in the tender opportunity. Lot 1: Managed Service Provision - Service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies. Managed Services can often involve the Managed Service Provider operating a 'tiered' structure of Agencies to deliver the Services, dependent on the service model provided. Lot 2: Vendor Management System - For Customers who are looking for a technology solution to help them manage recruitment Agencies, either on a self-service basis where recruitment is devolved to Hiring Managers, or via their own internal recruitment team. The system used will help Customers to manage their supply chain, and interact with Agencies & Temporary Agency Workers through the system in regards to ordering, timesheet reconciliation, compliance & management information Lot 3: Talent Pool Technology - For Customers who are looking for a Talent Pool Technology Platform that they can contract with directly and either include within their existing MSP delivery model or develop as a stand-alone solution. A Talent Pool Technology Platform is an online database which allows a Worker to register, create, maintain & delete their own profile and be matched automatically to jobs put forward through the platform by Hiring Managers. The Talent Pool Technology Platform will be available via desktop and/or app. As such, Tenders will only be accepted for Lot 3 from Tenderers who fulfil the Talent Pool Technology Core Specification. Tenderers for Lot 3 Talent Pool Technology will own the intellectual property rights (IPR) and development of the platform. The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement. To tender: (a) Go to www.eastmidstenders.org, (b) Register (c) Search for tender opportunity '653F_19' d) Express an interest (e) Download the tender from the website. Please note: the closing date for submission of tenders is 12:00 midday 20/11/2018 Additional information: As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/ESPO/media/Documents/FAQs/ESPO-s_powers_to_trade__website_-2016-12-22.pdf) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: http://www.espo.org/About-us-%281%29/FAQs/Legal The below information is applicable to all three lots: ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. To tender: (a) Go to www.eastmidstenders.org, (b) Register (c) Search for tender opportunity '653F_19' d) Express an interest (e) Download the tender from the website. Please note: the closing date for submission of tenders is 12:00 midday, 19/12/2018

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc9c8a1c-3885-417b-b298-bcd90df99e49 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2019 |
| Submission deadline | 20 Dec 2018 |
| Future notice date | Not specified |
| Award date | 19 Mar 2019 |
| Contract period | 10 Apr 2019 - 10 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000,000 |
| Lots value | Not specified |
| Awards value | £3,600,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 22 |
| Supplier names | ADECCO (UK; ADEPTO; CAPITA BUSINESS SERVICES; CARLISLE STAFFING PLC (TRADING AS GUIDANT GLOBAL; COMENSURA; COMMUNITY RESOURCING T/A RETINUE SOLUTIONS; DATUM RPO; DRIVER EXCHANGE LIMITED, DOING BUSINESS AS JOINEDUP; ELEVATE PLATFORM; GEOMETRIC RESULTS INTERNATIONAL; GLOBAL SERVICES GROUP LIMITED (INGENIUM; GRADLIST LTD (TRADING AS TALENTPOOL; HAYS SPECIALIST RECRUITMENT LTD (T/A HAYS TALENT SOLUTIONS; MANPOWER UK LTD TRADING AS MANPOWERGROUP; MATRIX SCM; MORGAN HUNT; MORSON HUMAN RESOURCES LIMITED (T/A MORSON INTERNATIONAL; PEOPLE GROUP SERVICES LIMITED /VALYRIAN; PERTEMPS RECRUITMENT PARTNERSHIP; RANDSTAD SOLUTIONS; REED SPECIALIST RECRUITMENT; SAP (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 15 Apr 2019 at 09:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc9c8a1c-3885-417b-b298-bcd90df99e49
- 22 Nov 2018 at 12:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fc61b79c-5ef0-41c2-a7ae-5f84076cca72
- 18 Nov 2018 at 09:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90e17160-d366-4809-bc91-8615370d6c23

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc9c8a1c-3885-417b-b298-bcd90df99e49
  15th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fc61b79c-5ef0-41c2-a7ae-5f84076cca72
  22nd November 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/90e17160-d366-4809-bc91-8615370d6c23
  18th November 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=d269e6db-b5e9-e811-80ef-005056b64545&p=527b4bbd-5c58-e511-80ef-000c29c9ba21
  East Mids Tenders

## Notice URLs

- http://www.espo.org/
- http://www.espo.org/About-us-%281%29/FAQs/Legal
- https://www.espo.org/ESPO/media/Documents/FAQs/ESPO-s_powers_to_trade__website_-2016-12-22.pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-37c3e9ae-381b-4b19-b62d-76d180d9900d.json.