---
title: "Granicus govService Platform 2023-2026"
ocid: "ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE ROYAL BOROUGH OF KINGSTON UPON THAMES"
published: "2023-10-11"
---

# Granicus govService Platform 2023-2026

Buyer: THE ROYAL BOROUGH OF KINGSTON UPON THAMES  
Current stage: Award  
OCID: ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648

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## Summary

The Royal Borough of Kingston upon Thames has awarded a contract for the Granicus govService Platform, a software package and information systems, with a value of £376,632. The contract period is from September 5, 2023, to September 4, 2026. The tender was in the "Award" stage and completed on August 30, 2023. The procurement method used was "Other".

This opportunity offers business growth potential, especially for firms involved in software services or technology solutions. Small and medium enterprises (SMEs) are well-suited to compete in this procurement process. Businesses located in England can benefit from submitting service requests online through this software platform.

## Notice

Granicus govService Platform is a subscription-based software for the customer services centre to manage the receiving, processing and tracking of the progress of the service requests from the users and enable users to submit service requests online.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/273ade67-7d74-465e-9856-2dbc988a4cdc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2023 |
| Submission deadline | 15 Aug 2023 |
| Future notice date | Not specified |
| Award date | 29 Aug 2023 |
| Contract period | 4 Sep 2023 - 4 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £376,632 |
| Lots value | Not specified |
| Awards value | £376,632 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KINGSTON UPON THAMES |
| Locality | KINGSTON UPON THAMES |
| Post town | Kingston upon Thames |
| Postcode | KT1 1EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Oct 2023 at 14:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/273ade67-7d74-465e-9856-2dbc988a4cdc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/273ade67-7d74-465e-9856-2dbc988a4cdc
  11th October 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.kingston.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648.json.