--- title: "NHS Pathways" ocid: "ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec.json" source: "Contracts Finder" current_stage: "Award" buyer: "NHS DIGITAL" published: "2023-04-28" --- # NHS Pathways Buyer: NHS DIGITAL Current stage: Award OCID: ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec.json) ## Summary The NHS Digital has awarded a contract for the NHS Pathways Clinical Decision Support System, involving IT services and software development, with a value of £16,500,000. The procurement method was selective with a contract period starting on December 13, 2021, and ending on December 12, 2025. The tender period ended on September 17, 2021. The location for delivery is 7 and 8 Wellington Place, Leeds, LS1 4AP, United Kingdom. This procurement process by NHS Digital for the NHS Pathways project presents business growth opportunities for companies offering IT services, consulting, and software development. Businesses well-suited to compete are those experienced in delivering IT solutions for clinical settings and emergency care. The scale of the contract suggests that larger companies with expertise in continuous improvement and product re-platforming would find this tender suitable for their capabilities. ## Notice NHS Pathways Clinical Decision Support System is a suite of around 20 products used in Urgent and Emergency care settings. It is used over the telephone to support non-clinical call handlers in directing callers to the most appropriate level of care for the care needs of the patient at the time of the call. It does not seek to diagnose patients but assesses symptoms to direct them to the most appropriate care setting for further assessment where required. NHS Pathways content also 'powers' 111 online. This call-off contract is to support the delivery of the Buyers outcomes related to the: 1. Live Development and DevOps Delivery (including continuous improvement) of the NHS Pathways suite of products, and 2. re-platforming, re-architecture and re-tooling of NHS Pathways (known as Pathways re-platforming). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91770eb5-6b66-4e33-98f9-6fa4f3a8ed65 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Apr 2023 | | Submission deadline | 17 Sep 2021 | | Future notice date | Not specified | | Award date | 22 Dec 2021 | | Contract period | 13 Dec 2021 - 12 Dec 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £16,500,000 | | Lots value | Not specified | | Awards value | £11,000,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS DIGITAL | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS1 4AP | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Hunslet & Riverside | | Westminster constituency | Leeds South | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | MASTEK; MASTEK (UK | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 28 Apr 2023 at 11:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91770eb5-6b66-4e33-98f9-6fa4f3a8ed65 - 19 May 2022 at 10:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/28ab1531-e146-4534-bfeb-e26fafeb6bbb - 21 Apr 2022 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/05362e29-ab48-42ff-8b5c-e01191a10bfd - 20 Jan 2022 at 10:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f888188-344d-41d9-ba6e-791da434c842 - 10 Jan 2022 at 11:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d24d4403-0c37-489e-82f4-f5af656251d6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/91770eb5-6b66-4e33-98f9-6fa4f3a8ed65 28th April 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/28ab1531-e146-4534-bfeb-e26fafeb6bbb 19th May 2022 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/05362e29-ab48-42ff-8b5c-e01191a10bfd 21st April 2022 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/9f888188-344d-41d9-ba6e-791da434c842 20th January 2022 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/d24d4403-0c37-489e-82f4-f5af656251d6 10th January 2022 - Awarded contract notice on Contracts Finder - https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000IDJZ/_TUf02TSTU7ks0EOUvGFJZiii3pW805YndLpLsL8usU NHS Pathways Redacted Contract - https://www.contractsfinder.service.gov.uk/Notice/Attachment/261b987b-a65f-4cd7-be79-d9b1ce608d0c C52340 NHS Pathways 03 Call-Off Schedules 1.0F 22Dec21-compressed Part 3 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/116b5a47-aa00-4d36-a445-2d642949e097 C52340 NHS Pathways 03 Call-Off Schedules 1.0F 22Dec21-compressed Part 2 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/36f458fd-2048-4925-bcca-34ca7f9c3e7a C52340 NHS Pathways 03 Call-Off Schedules 1.0F 22Dec21-compressed Part 1 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/714f207d-cf35-4f3d-b8f4-634799235d8a C52340 NHS Pathways 01 Order Form 1.0F 22Dec21 - Fully Executed-compressed - https://www.contractsfinder.service.gov.uk/Notice/Attachment/851a894a-2e3d-43d1-bae0-4c2f92513946 C52340 NHS Pathways 02 SOWs 1.0F 22Dec21 - Fully Executed - https://www.contractsfinder.service.gov.uk/Notice/Attachment/be04ff25-d6b5-455d-9e9a-4e16278c6d82 C52340 NHS Pathways 05 COF04 Call-Off Tender 1.0F 22Dec21-compressed - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1a64122f-03cd-4729-8e82-c54f5cb40582 C52340 NHS Pathways 04 Joint Schedules 1.0F 22Dec21-compressed ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3810cd67-ad51-4ca5-88e6-f9cba0a6a7ec.json.