---
title: "Oracle Cloud service management"
ocid: "ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "HOME OFFICE"
published: "2018-06-28"
---

# Oracle Cloud service management

Buyer: HOME OFFICE  
Current stage: Planning  
OCID: ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd.json)

## Summary

The Home Office is currently in the planning stage for a procurement process titled "Oracle Cloud service management." This contract aims to onboard a service provider for the Metis solution, an Oracle cloud-based system that will replace the existing Adelphi system. The contract is expected to last for a maximum of four or five years, with a crucial engagement deadline set for 5th July 2018. The procurement falls within the "System and support services" industry category, impacting various locations including the United Kingdom and British Overseas Territories.

This procurement presents significant opportunities for businesses that specialise in cloud solutions, software support, and service management. Companies in the Technology Services 2 framework, particularly those in Lot 3d, are encouraged to participate. Engagement in the pre-market activities, such as the Supplier Day, offers a chance for these businesses to gain insights into the Home Office’s requirements and enhance their competitive edge in securing this substantial contract.

## Notice

The Home Office intends to launch a further competition on the Technology Services 2 framework for onboarding a service provider (or alternative, a single contracting entity) for service management in respect of the Metis solution. Metis is the name that the Home Office has given to its new Oracle cloud-based solution which will replace the current system, Adelphi. Metis will provide a number of solutions for managing finance, procurement, HR (including performance and goals) to name but a few and will include IaaS, PaaS and SaaS modules. The contract is expected to be for a maximum of 4 or 5 years. Prior to launch of the procurement, we intend to hold a pre-market engagement discovery day ("Supplier Day") of the nature described in the Technology Services 2 lot documents. The purpose of the Supplier Day is for us to consult Suppliers in order to finalise the structure of the procurement. Suppliers will have the opportunity to hear about the Metis programme, make observations or comments, ask questions (both in open forums, or small groups). We consider that our requirements span Lot 3d and potentially Lot 3c. As at this stage, we are not entirely certain whether Lot 3c would be applicable, we are reaching out to all suppliers in Lot 3d (please note, if Lot 3c is considered applicable, any further competition may be restricted to only suppliers that are common to both lots 3c and 3d). Suppliers in Lot 3d should have received invitations on their esourcing accounts & are required to communicate with us as mentioned in the invitation documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f751e9c-c5a0-40a1-a6f3-13dbe9d56212 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2018 |
| Submission deadline | Not specified |
| Future notice date | 5 Jul 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1XG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services
- 72261000 - Software support services

## Release History

- 28 Jun 2018 at 11:03 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/3f751e9c-c5a0-40a1-a6f3-13dbe9d56212

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f751e9c-c5a0-40a1-a6f3-13dbe9d56212
  28th June 2018 - Early engagement notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3824f8be-a9c7-4c40-905f-8d4d884acbcd.json.