---
title: "Telephony Managed Service"
ocid: "ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N E L COMMISSIONING SUPPORT UNIT"
published: "2021-06-23"
---

# Telephony Managed Service

Buyer: N E L COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b.json)

## Summary

The procurement process involves the N E L Commissioning Support Unit, which is situated in London, UK, and focuses on IT services, specifically a "Telephony Managed Service" for the support of the NEL Cisco Voice Platform. The contract, valued at £90,288.30, was awarded on 26 March 2021, following a selective procurement method via a call-off from a framework agreement. The contract period commenced on 1 April 2021 and is set to conclude on 31 March 2022, while the tender period officially ended on 25 March 2021.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) in the IT services sector, particularly those specializing in consulting, software development, and support. Businesses that can provide comprehensive managed services for telephony solutions may find this contract particularly advantageous, as it requires expertise in maintaining and enhancing voice platforms. SMEs with a track record in similar projects are encouraged to consider such contracts to expand their service portfolios and client bases.

## Notice

Provision of support service to the NEL Cisco Voice Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d4e172e-96f0-4cca-8945-07f15c7ea91f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2021 |
| Submission deadline | 25 Mar 2021 |
| Future notice date | Not specified |
| Award date | 26 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,288 |
| Lots value | Not specified |
| Awards value | £90,288 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N E L COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2A 2DU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hoxton East & Shoreditch |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CANCOM MANAGED SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Jun 2021 at 09:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d4e172e-96f0-4cca-8945-07f15c7ea91f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d4e172e-96f0-4cca-8945-07f15c7ea91f
  23rd June 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-383d926e-b146-4a6e-9174-df911e8a923b.json.