---
title: "Victim of Crime User Satisfaction Survey"
ocid: "ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TRANSPORT POLICE"
published: "2026-07-02"
---

# Victim of Crime User Satisfaction Survey

Buyer: BRITISH TRANSPORT POLICE  
Current stage: Award  
OCID: ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a

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## Summary

The British Transport Police has completed the procurement process for the "Victim of Crime User Satisfaction Survey," a contract falling under the survey services industry category with the CPV code 79311000. Located in London, at 200 Buckingham Palace Road, the British Transport Police aimed to engage providers via a selective procurement method, particularly through a call-off from a framework agreement. The contract was awarded to Opinion Research Services Limited on 11 May 2026, with a total value of £331,200. The survey is scheduled to begin on 1 July 2026, extending over a four-year period until 30 June 2030.

This tender presents a substantial business opportunity for enterprises specialising in survey services, particularly those with the capability to deliver large-scale projects as required by public sector clients like the British Transport Police. Although this particular contract was not deemed suitable for SMEs or VCSEs, businesses of larger scales or those looking to expand their profile in the public sector could benefit from participating in similar future tenders. Engaging in such contracts can significantly enhance a company’s portfolio and open doors to additional procurement opportunities within government frameworks.

## Notice

Victim of Crime User Satisfaction Survey, further competition under framework agreement 664_25

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/be97f46c-b4b9-4605-8996-4e0055ae9bc3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2026 |
| Submission deadline | 8 Apr 2026 |
| Future notice date | Not specified |
| Award date | 10 May 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £331,200 |
| Lots value | Not specified |
| Awards value | £331,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TRANSPORT POLICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9TJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Knightsbridge & Belgravia |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 2 Jul 2026 at 11:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/be97f46c-b4b9-4605-8996-4e0055ae9bc3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/be97f46c-b4b9-4605-8996-4e0055ae9bc3
  2nd July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-38874c51-adaf-4f05-9666-ff583b585a5a.json.