---
title: "ICT Managed Service Regional Framework"
ocid: "ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH WEST POLICE PROCUREMENT SERVICE"
published: "2023-11-27"
---

# ICT Managed Service Regional Framework

Buyer: SOUTH WEST POLICE PROCUREMENT SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5.json)

## Summary

The South West Police Procurement Service has awarded a contract for the "ICT Managed Service Regional Framework" to British Telecommunications plc. The procurement involves IT services including consulting, software development, and support under the CPV classification. The contract period is set from 17th November 2023 to 16th November 2027, with a total value of £175 million. The procurement process started as an open procedure with a tender deadline on 21st July 2023.

This tender presents opportunities for businesses in the IT services industry, particularly those offering managed services, technical security, and software development. Companies with expertise in service management, customer service desk, and network infrastructure are well-suited to compete for this contract. The procurement by South West Police aims to establish a regional framework for comprehensive ICT services, providing potential for long-term partnerships and growth for the winning supplier.

## Notice

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer's other contracted partners. The services required will be: * Service Management * Customer Service Desk * Applications * End User Workplace * Technical Security * Hosting * Data and Voice Network * Field Mobile * Airwave * Resources

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/db2bfc07-ed2c-417e-b1f1-71f78a77334a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2023 |
| Submission deadline | 21 Jul 2023 |
| Future notice date | Not specified |
| Award date | 11 Sep 2023 |
| Contract period | 17 Nov 2023 - 16 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £175,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH WEST POLICE PROCUREMENT SERVICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 7HQ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St Loyes |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50312620 - Repair of information technology equipment
- 72000000 - IT services: consulting, software development, Internet and support
- 72222000 - Information systems or technology strategic review and planning services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software

## Release History

- 27 Nov 2023 at 12:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/db2bfc07-ed2c-417e-b1f1-71f78a77334a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/db2bfc07-ed2c-417e-b1f1-71f78a77334a
  27th November 2023 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68504&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30310
  User / Company

## Notice URLs

- http://www.devon-cornwall.police.uk/your-right-to-information

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5.json.