---
title: "CA10444 - 24 Hour Onsite First Responder Service"
ocid: "ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KARBON HOMES"
published: "2023-08-08"
---

# CA10444 - 24 Hour Onsite First Responder Service

Buyer: KARBON HOMES  
Current stage: Award  
OCID: ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750

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## Summary

The buying organisation Karbon Homes has awarded a contract for a 24 Hour Onsite First Responder Service to Orchard Homecare Services Ltd and Burn Brae Care Limited. The contract involves providing onsite first response care service within Karbon older persons Extra Care Schemes. The contract value is £135,495.30 GBP, and the contract period is from December 18, 2022, to September 27, 2026. The procurement method used was an open procedure, and the contract was awarded on August 8, 2023.

This tender by Karbon Homes presents opportunities for businesses in the customer-care services sector. Small and medium-sized enterprises (SMEs) particularly would find this tender suitable for competing. The main procurement category for this contract is services. The tender period ended on December 17, 2022, and the contract period starts on December 18, 2022, and ends on September 27, 2026. Businesses interested in providing customer-care services should consider engaging with Karbon Homes for potential future opportunities.

## Notice

Onsite first response care service within the Karbon older persons Extra Care Schemes. Includes Lots: Lot 1: Weavers Court, Alnwick Lot 2: The Manors, Prudhoe Lot 3: The Elms, Chester-le-Street To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA10444. Not registered: Visit https://suppliers.multiquote.com then register and quote CA10444 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b1f9a62-4cc8-4ea9-b28f-1c63ce08d073 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2023 |
| Submission deadline | 17 Dec 2022 |
| Future notice date | Not specified |
| Award date | 5 May 2022 |
| Contract period | 18 Dec 2022 - 27 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £390,000 |
| Lots value | Not specified |
| Awards value | £135,495 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KARBON HOMES |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE12 8EG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Longbenton & Benton |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BURN BRAE CARE; ORCHARD HOMECARE SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342320 - Customer-care services

## Release History

- 8 Aug 2023 at 13:48 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b1f9a62-4cc8-4ea9-b28f-1c63ce08d073

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b1f9a62-4cc8-4ea9-b28f-1c63ce08d073
  8th August 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-388e0789-4f80-4e56-8189-6cc74ef09750.json.