--- title: "Contract for the Provision of a Healthwatch Service in the London Borough of Waltham Forest" ocid: "ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76.json" source: "Contracts Finder" current_stage: "Award" buyer: "LONDON BOROUGH OF WALTHAM FOREST" published: "2022-05-17" --- # Contract for the Provision of a Healthwatch Service in the London Borough of Waltham Forest Buyer: LONDON BOROUGH OF WALTHAM FOREST Current stage: Award OCID: ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76.json) ## Summary The London Borough of Waltham Forest is inviting tenders for the provision of a Healthwatch Service, an essential service under the Health and Social Care Act 2012. The contract, valued at £605,000, will begin on 1st April 2022 and run until 31st March 2025, with the potential for a two-year extension. The tendering phase ended on 22nd February 2022, marking this procurement as part of the open procedure method within the health and social work services category. This opportunity is located in England, specifically within the London Borough of Waltham Forest. This tender presents significant opportunities for organisations specialising in health and social care services. Companies that can demonstrate experience in community engagement, patient advocacy, or service improvement would be well-placed to compete for this contract. The objective is to establish a local Healthwatch that effectively represents and engages with users of health and social care services, providing them with a platform to have their voices heard and to influence service design and delivery. ## Notice The London Borough of Waltham Forest ("the Authority") invites Tenders from suitably qualified and experienced organisations for the Contract for The Provision of a Healthwatch Service in the London Borough of Waltham Forest ("the Contract"). The Contract will commence on 1st April 2022 and shall continue up to and including 31st March 2025 (the "Contract Period"). At the sole discretion of the Authority the Contract Period may be extended in such period or periods as the Authority deems appropriate up to a maximum of two (2) years, providing a possible total Contract Period to midnight on 31st March 2027. The Health and Social Care Act 2012 requires local authorities with adult social care responsibilities to commission a local Healthwatch. The successful provider will be required to ensure the local Healthwatch is of benefit to patients, users of services, carers and the public by providing support to get the best out of services, improving outcomes and supporting services to be more responsive to what people want and need. To work with communities to influence commissioners to design and provide better health and social care services. The local Healthwatch will need to be independent and coordinate and build upon all of the existing mechanisms for engaging users of health and social care services, established by the Authority, the National Health Service ("NHS") and the networks of user-led organisations. It will also establish relationships that engage communities, patients, service users and carer groups. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3729f0f9-025f-4af1-85d1-e2a7bd1bed12 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 May 2022 | | Submission deadline | 22 Feb 2022 | | Future notice date | Not specified | | Award date | 28 Mar 2022 | | Contract period | 11 Jun 2022 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £605,000 | | Lots value | Not specified | | Awards value | £605,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF WALTHAM FOREST | | Locality | WALTHAMSTOW | | Post town | East London | | Postcode | E17 4JF | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI53 Redbridge and Waltham Forest | | Local authority | Waltham Forest | | Electoral ward | Chapel End | | Westminster constituency | Walthamstow | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HEALTHWATCH TOWER HAMLETS | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 17 May 2022 at 09:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3729f0f9-025f-4af1-85d1-e2a7bd1bed12 - 21 Jan 2022 at 16:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1f6dd97c-d3cb-4e78-aa4c-c4638f71a988 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3729f0f9-025f-4af1-85d1-e2a7bd1bed12 17th May 2022 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/1f6dd97c-d3cb-4e78-aa4c-c4638f71a988 21st January 2022 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=d839768e-d47a-ec11-8110-005056b64545 Advert ## Notice URLs - http://www.walthamforest.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-389926a3-f7b5-46cf-a709-05352768cd76.json.