---
title: "IT Service Management Software"
ocid: "ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THIRTEEN HOUSING GROUP LTD"
published: "2019-06-28"
---

# IT Service Management Software

Buyer: THIRTEEN HOUSING GROUP LTD  
Current stage: Tender  
OCID: ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635.json)

## Summary

Thirteen Housing Group Ltd is currently seeking tenders for the provision of IT Service Management Software, aimed at enhancing their IT workflows and supporting the IT Infrastructure Library (ITIL). The procurement process is at the tender stage, with the deadline for submissions set for 12th July 2019. Potential suppliers are encouraged to express their interest and access the full tender documentation through the designated e-tendering portal. The contract is expected to commence on 5th August 2019 and will run until 4th August 2024. The relevant industry category for this procurement is classified under networking software and system management software packages, with delivery addresses including various regions in the United Kingdom and abroad.

This tender presents an excellent opportunity for businesses involved in software development and IT services, particularly those capable of providing tailored IT solutions that comply with ITIL standards. Small and medium-sized enterprises (SMEs) are welcome to apply, as this opportunity is not restricted to larger firms. Those with proficient capabilities in integrating and customising software for service management processes will find this tender particularly suited to their expertise, potentially leading to a profitable contract with a reputable organisation.

## Notice

Thirteen Housing Group Ltd are currently out to tender for the provision of a software vendor to supply us with a high quality IT Service Management software solution, integrated and customized to our business workflows supporting IT Infrastructure Library (ITIL) and the smooth running of our service desk and IDT department. Suppliers that would like to take part in this tender process are invited to 'Express Interest' upon which they will be given access to the full tender documentation delivery through this e-tendering system. Additional information: Please register your organisation on the following procurement portal :- https://in-tendhost.co.uk/thirteengroup Express interest and download the documents. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f435331e-fac6-4296-8cc7-9d653efb310f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2019 |
| Submission deadline | 12 Jul 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Aug 2019 - 4 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THIRTEEN HOUSING GROUP LTD |
| Locality | TBC |
| Post town | Cleveland |
| Postcode | TS18 2NB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Stockton Town Centre |
| Westminster constituency | Stockton North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48210000 - Networking software package
- 48781000 - System management software package

## Release History

- 28 Jun 2019 at 09:06 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f435331e-fac6-4296-8cc7-9d653efb310f
- 28 Jun 2019 at 09:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f435331e-fac6-4296-8cc7-9d653efb310f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f435331e-fac6-4296-8cc7-9d653efb310f
  28th June 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/thirteengroup/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/thirteengroup

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-38a74a65-1808-4d7a-b325-aa1282c00635.json.