---
title: "Sandwell Carers Service - AWARD"
ocid: "ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2026-05-07"
---

# Sandwell Carers Service - AWARD

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4

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## Summary

Sandwell Metropolitan Borough Council has awarded a contract for the "Sandwell Carers Service" intended to enhance support systems for carers within the West Midlands, UK. The procurement falls under the health and social work services category, guided by the Care Act 2014. The awarded supplier is Forward Carers CIC, tasked to commence the delivery of this service from 2 June 2025 until 1 June 2030. The service aims to improve the wellbeing of carers by providing various support functions, including a single access point for information and advice, community-based support, and wellbeing checks. The procurement follows an evaluation model based on price and quality, with tenders open for SMEs and VCSEs. This contracting process, updated on 7 May 2026, highlights the completion of the award stage.

The Sandwell Carers Service contract presents a substantial opportunity for businesses in the health and social services sector, particularly those focused on community care, social services, and wellbeing support. Companies specialising in delivering social work services, community engagement, and support networks will find this contract aligns closely with their service offerings. The demand for robust service provision compliant with statutory requirements, such as the Care Act, and the potential for subcontracting, allows collaborative ventures between established entities and niche providers, enhancing business growth and operational outreach.

## Notice

ASC146 - Sandwell Carers Service The Sandwell Metropolitan Borough Council wishes to procure a new Carers Service in Sandwell where carers can access information, advice, and support in line with the Care Act 2014. The Care Act 2014 placed a duty on all Councils to consider the needs of carers on equal footing to the person receiving care and support. There is a clear focus in the Act on promoting carers' wellbeing, taking account of the impact caring has on all aspects of their lives. It is therefore a statutory requirement that every Council has a robust offer to identify carers and support them appropriately. The new service will work with local partners towards better lives for Carers in Sandwell. It will improve outcomes for Sandwell carers, including health, wellbeing and opportunities. Key functions will include: 1. Support for carers to identify or be identified as carers - including campaigns, targeted activities for under- represented groups of carers and promotion/awareness raising 2. Single point of access for carers with information and advice, and signposting to the right support 3. Preventative community based support - including peer support groups and work with local partners 4. Checks on carer wellbeing 5. Wellbeing plans and triage to the right services as needed, including Adult Social Care and Children's Trust The successful contractor will be required to have responsibility for the delivery of the Service in compliance with legislation including the Care Act 2014, Children and Families Act 2014, and to support and empower carers to meet key outcomes. Tenderers should note that: - The Council has set the budget for the service, which is outlined in the Invitation to Tender documentation. - Subcontracting tenders are permitted, but a single lead provider is required to be responsible for managing the delivery of any subcontractors to meet the requirements of the Specification. The duration of the contract will be 5 years from 2 June 2025 to 1 June 2030. The Council intends to use an evaluation model based on price and quality. The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, are included in the Invitation to Tender documentation. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order To View and Submit a Tender, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/49823230-8bbe-4eaa-a06a-668ffe3ad9cb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2026 |
| Submission deadline | 18 Mar 2025 |
| Future notice date | Not specified |
| Award date | 1 Jun 2025 |
| Contract period | 1 Jun 2025 - 1 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 9EN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FORWARD CARERS |

## CPV Codes

### Divisions

- 76 - Services related to the oil and gas industry
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 76460000 - Well-support services
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85311300 - Welfare services for children and young people
- 85312000 - Social work services without accommodation
- 85320000 - Social services
- 85321000 - Administrative social services
- 98000000 - Other community, social and personal services

## Release History

- 7 May 2026 at 07:07 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/49823230-8bbe-4eaa-a06a-668ffe3ad9cb
- 7 May 2026 at 07:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/49823230-8bbe-4eaa-a06a-668ffe3ad9cb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/49823230-8bbe-4eaa-a06a-668ffe3ad9cb
  7th May 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4.json.