---
title: "West LeO Contact Centre"
ocid: "ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2018-02-20"
---

# West LeO Contact Centre

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6.json)

## Summary

The procurement process for the "West LeO Contact Centre" was led by the Ministry of Justice in England, focusing on telecommunications services. The contract, valued at £420,000, is in the award stage, having been officially awarded on 27th September 2017, with the contract period running from 28th September 2017 to 28th September 2019. The tender was completed on 27th September 2017, and it encompassed delivery across various regions, including the British Overseas Territories, Channel Islands, and the United Kingdom.

This tender presents a significant opportunity for growth, particularly for businesses in the telecommunications sector. Firms with expertise in contact centre solutions, communication technologies, and service management would find this a suitable area to compete. Additionally, larger enterprises may be particularly well-suited to respond due to the scale and requirements of the contract. Engaging with this type of procurement can help businesses expand their footprint within public sector contracts, ultimately aiding in their growth strategy.

## Notice

West Unified Communications Services Leo Contact Centre

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5387e97a-e7c7-4ea6-8e73-67e8c007a98b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - Competitive Tender |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2018 |
| Submission deadline | 27 Sep 2017 |
| Future notice date | Not specified |
| Award date | 26 Sep 2017 |
| Contract period | 27 Sep 2017 - 28 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £420,000 |
| Lots value | Not specified |
| Awards value | £420,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEST UNIFIED COMMUNICATIONS SERVICES |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 20 Feb 2018 at 16:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5387e97a-e7c7-4ea6-8e73-67e8c007a98b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5387e97a-e7c7-4ea6-8e73-67e8c007a98b
  20th February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-38c09460-7f2e-490e-a5fa-a0871755ddd6.json.