---
title: "Provision of End User Computing Services"
ocid: "ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN PROSECUTION SERVICE"
published: "2018-05-22"
---

# Provision of End User Computing Services

Buyer: CROWN PROSECUTION SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac

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## Summary

The Crown Prosecution Service has recently awarded a contract for the "Provision of End User Computing Services", following a competitive tender process initiated on 15 December 2017. This procurement falls within the Information Systems industry category and was carried out using a selective procurement method, specifically as a call-off from the framework RM 3804 Technology Services 2. The contract, valued at £4,650,000, will be effective from 13 April 2018 until 12 April 2021, with the possibility of two 12-month extensions. The services will be delivered across various regions in the United Kingdom, including North East, North West, London, and Scotland.

This contract represents a significant opportunity for businesses specialising in information technology services, particularly those offering custom software development and technical computer support. Companies looking to compete should be agile and capable of delivering operational services efficiently, given the three-year timeline and potential for service extensions. As the awarded supplier, Wipro Holdings UK Limited showcases the competitive landscape, indicating that both large enterprises and adaptable small and medium-sized enterprises could thrive in this sector.

## Notice

Further to its April 2017 announcement of an extension to its COMPASS IT Services contract, the Crown Prosecution Service launched a further competition for Provision of End User Computing Services to Lot 3a Suppliers under framework RM 3804 Technology Services 2 on 15 December 2017. On 13 April 2018 the CPS awarded the Contract to Wipro Holdings UK Limited. The Contract has been awarded for 3 years of Operational Services (with an option to extend by up to a maximum two 12-month periods).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a7976342-0461-46d7-b014-d308dff9ea0c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2018 |
| Submission deadline | 12 Jan 2018 |
| Future notice date | Not specified |
| Award date | 11 Apr 2018 |
| Contract period | 12 Apr 2018 - 12 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,650,000 |
| Lots value | Not specified |
| Awards value | £4,650,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN PROSECUTION SERVICE |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WIPRO HOLDINGS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48810000 - Information systems
- 72230000 - Custom software development services
- 72611000 - Technical computer support services

## Release History

- 22 May 2018 at 15:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7976342-0461-46d7-b014-d308dff9ea0c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a7976342-0461-46d7-b014-d308dff9ea0c
  22nd May 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/519fd59b-5b28-4564-9f2d-67b74e647909
  Schedule 1 - Definitions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d7549e2a-8328-4109-969e-d0d3f5cc85fa
  Schedule 2 - Charges
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/92739045-6416-4024-91a5-8dd03a2ebf1e
  Schedule 3 - Service Levels
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/162818fd-76b1-4f3d-8a0f-4c52f5e80c90
  Schedule 4 - Dispute Resolution Procedure
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/08bdb8a2-6c87-4e83-85ba-d176ea08af33
  Schedule 5 - Change Control Procedure
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b4a3b4c3-84f1-4e4b-bd42-879828c392df
  Schedule 6 - Transparency Reports
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9bf27121-bf1c-4020-a00f-b85aeaacc093
  Schedule 7 - Testing
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1f99f048-6c2b-4d1d-8831-f41f6daea381
  Schedule 8 - Security
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ab70589e-51bb-44d7-9a3a-d4f3763a6c0c
  Schedule 9 - Software and Assets
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bfd6cd82-1218-4d55-b645-05e50708d82c
  Schedule 10 - Business Continuity and Disaster Recovery
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9f809a7d-de37-475d-b7df-8867588f41e0
  Schedule 11 - Exit Management
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c3715955-0744-4519-8033-8569aceb9049
  Schedule 12 - Staff Transfer
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8e507fcf-8365-4e6a-8a0b-ba77cf8318d2
  Schedule 13 - Implementation
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/13c9130b-7423-4c7c-82a1-b5a906a4fcec
  Schedule 14 - Services
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2f3504e0-f010-4acc-a020-8a57ef3f7f63
  Schedule 16 - Cooperation Agreement
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/05f189a3-a01b-4b3e-8d4d-374a035d74f4
  Schedule 17 - Governance
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c85b2b12-616e-4ce4-90f8-76209c006bed
  Terms and Conditions

## Notice URLs

- http://cps.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-38fd1df8-fb9f-486f-b9e1-faccaf7b7aac.json.