---
title: "Street Manager Continuous Improvement & Support"
ocid: "ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE DEPARTMENT FOR TRANSPORT"
published: "2022-05-17"
---

# Street Manager Continuous Improvement & Support

Buyer: THE DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e

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## Summary

The Department for Transport has recently completed the procurement process for the "Street Manager Continuous Improvement & Support" contract, aimed at enhancing the digital services that streamline roadworks management across England. This IT services contract, classified under the CPV code 72000000, has a total value of £12,000,000 and covers a contract period from 2nd May 2022 to 1st May 2025. The procurement was conducted through a selective process, utilising a call-off from a framework agreement, with the tender period closing on 4th March 2022. Key delivery for this service will be in London.

This contract presents significant opportunities for businesses specialising in IT services, particularly those offering consulting, software development, and support. Companies with expertise in digital service management and those capable of providing user support, onboarding, and invoicing services would be well-suited to compete in similar future tenders. Small and medium-sized enterprises (SMEs) should particularly consider engaging in this sector, given their eligibility and the focus on continuous improvement stipulated in the contract requirements.

## Notice

Street Manager (or the official service name of 'plan and manage roadworks') is a digital service for the creation, co-ordination and monitoring of highway authority road and utility street works. It is used by every highway authority, utility company and their contractors in England to raise and approve the permits needed to carry out works, record progress with works, register reinstatements and inspections, and issue any fines. This contract is to deliver the service backlog; iterate the service; support the continuous improvement of the service; and provide service support. The supplier will need to provide admin support to invoice users, onboard new users and manage user accounts. They will also need to pass the GDS Live Assessment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/becb7661-6cea-4eee-a0fe-bdc9a7b1a5c7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 May 2022 |
| Submission deadline | 4 Mar 2022 |
| Future notice date | Not specified |
| Award date | 31 Mar 2022 |
| Contract period | 1 May 2022 - 1 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000,000 |
| Lots value | Not specified |
| Awards value | £16,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KAINOS SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 May 2022 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/becb7661-6cea-4eee-a0fe-bdc9a7b1a5c7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/becb7661-6cea-4eee-a0fe-bdc9a7b1a5c7
  17th May 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5df4e88c-3a36-4b2f-8f61-0cca2492e555
  Contract Award Notice issued after standstill period was observed

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-39001f1b-8c4f-4093-ae05-6d945185e50e.json.