--- title: "Cisco hardware support" ocid: "ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7.json" source: "Contracts Finder" current_stage: "Award" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2025-10-24" --- # Cisco hardware support Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Award OCID: ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7.json) ## Summary The public procurement process for Cisco hardware support has been orchestrated by UK Shared Business Services Limited, based in Swindon, England. This procurement falls under the IT services category, classified with the CPV code 72000000, and covers consulting, software development, Internet, and support services. The procurement process utilised a selective method via a call-off from a framework agreement, specifically the Network Services 3 Lot 2a. The contract period started on 1st October 2023 and will conclude on 30th September 2026. Initially awarded for a value of GBP 244,051.78, the contract has undergone variations, amending the total value to GBP 672,912.78 to reflect additional requirements and an optional year extension. The awarded supplier is CDW Limited, located in London. This tender presents significant business growth opportunities for companies specialising in IT support and services, particularly those providing Cisco hardware maintenance. As the procurement was awarded via a mini competition within a pre-existing framework, businesses already registered with such frameworks could have an advantageous position. Furthermore, the focus on Intra Site Connectivity services provides a niche market for SMEs proficient in local area network solutions, aligning with government procurement policies encouraging SME participation. This creates an attractive prospect for SMEs looking to expand their public sector client base and increase their market share within IT services. ## Notice ***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) ) had a requirement for the provision of Cisco hardware support. This procurement has been concluded as a mini competition via the Network services 3 Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services RM6116. The contract value has increased as a result of the contract variation. The contract has been extended for the optional year and the notice is hereby amended to reflect the new End date as well as the Value increase due to the activation of the Y3. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Oct 2025 | | Submission deadline | 11 Sep 2023 | | Future notice date | Not specified | | Award date | 30 Sep 2023 | | Contract period | 30 Sep 2023 - 30 Sep 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £672,912 | | Lots value | Not specified | | Awards value | £974,630 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1UH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CDW | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 24 Oct 2025 at 14:27 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15 - 25 Oct 2024 at 08:08 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15 - 28 Nov 2023 at 09:55 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15 - 23 Oct 2023 at 07:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15 28th November 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/927b89c7-a3da-4862-93ff-870cceea1f77 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/61b5f282-1e64-41fb-bebc-f8dc66ac10af ## Notice URLs - http://www.uksbs.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7.json.