---
title: "Contract for the Provision of a Specialist Sensory Service in the London Borough of Waltham Forest"
ocid: "ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2020-01-03"
---

# Contract for the Provision of a Specialist Sensory Service in the London Borough of Waltham Forest

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30

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## Summary

The London Borough of Waltham Forest is currently engaged in a procurement process for the provision of a Specialist Sensory Service, with the contract awarded to commence on 1st January 2020 and run until 31st December 2022, potentially extending up to 31st December 2024 based on satisfactory performance. With a value of £520,000, this opportunity falls under the category of social work services without accommodation. The tender was published on 12th November 2019, and the deadline for submission was 27th November 2019. The procurement method used was an open procedure, and the successful tender was awarded to Action on Hearing Loss (RNID).

This contract presents significant opportunities for organisations specialising in sensory services, particularly those with experience in offering high-quality support to adults with sensory impairments. Businesses that are well-suited for this tender include those with robust financial standings, capable of meeting the Authority's specified turnover threshold of £107,000 over the last two years, and adept at delivering responsive community services in compliance with statutory regulations. Competitive submissions will be evaluated predominantly on quality (70%) and price (30%), encouraging organisations that can demonstrate both premium service delivery and cost-effectiveness.

## Notice

The Council of the London Borough of Waltham Forest ("the Authority") is seeking Tenders from suitably experienced and qualified organisations for the Contract for the Provision of a Specialist Sensory Service in the London Borough of Waltham Forest ("the Contract"). The Contract shall commence on 1st January 2020 and, subject to satisfactory performance, shall continue up to and including 31st December 2022 ("the Contract Period"). At the sole discretion of the Authority and subject to satisfactory performance of the Provider, the Contract Period may be extended in such period or periods as the Authority deems appropriate up to a maximum of two (2) years, providing a possible total Contract Period to midnight on 31st December 2024. The Contract is for the provision of a specialist sensory service within the London Borough of Waltham Forest. The successful provider will be required to provide a universal, high quality and responsive service for adults over the age of 18 in the borough with sensory impairment needs, in accordance with the statutory obligations within the Care Act 2014. Evaluation Criteria: Organisations shall be experienced in providing similar services and shall also be required, as part of their Tender, to complete a Suitability Assessment Questionnaire containing information about their economic and financial standing, technical capability and other general information. This information will be assessed to establish that the organisation is financially viable and technically capable of undertaking a service of the nature covered by the Contract. Full details of how the Authority will evaluate the Suitability Assessment Questionnaire are contained at the beginning of the Suitability Assessment Questionnaire. The Authority carries out financial appraisals of all organisations that Tender for the Authority's contracts to ensure that such organisations satisfy the Authority's minimum standards of economic and financial standing. In this instance the Authority has set the following financial threshold for the Contract: Minimum of one hundred and seven thousand pounds (PS107,000) annual turnover in each of the last two (2) years of trading. The Authority has also set a ratio of no lower than 8 out of 20 as described more fully in Appendix 2 to the Suitability Assessment Questionnaire. The Authority retains discretion to exclude any organisation that fails to meet this standard. Organisations shall be aware that only Tenders submitted by organisations who satisfy the requirements of the Suitability Assessment Questionnaire shall go on to be evaluated in accordance with the Contract Evaluation Criteria of the most economically advantageous Tender received having regard to: * Quality 70%; and * Price 30%

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/56e78dc4-7c9d-496e-9e62-e359c91e8c75 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2020 |
| Submission deadline | 27 Nov 2019 |
| Future notice date | Not specified |
| Award date | 18 Dec 2019 |
| Contract period | 1 Jan 2020 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £520,000 |
| Lots value | Not specified |
| Awards value | £519,716 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | WALTHAMSTOW |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACTION ON HEARING LOSS (RNID |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation

## Release History

- 3 Jan 2020 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/56e78dc4-7c9d-496e-9e62-e359c91e8c75
- 12 Nov 2019 at 13:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/befb2991-bd5b-4011-8321-2baabd53d4f9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/56e78dc4-7c9d-496e-9e62-e359c91e8c75
  3rd January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/befb2991-bd5b-4011-8321-2baabd53d4f9
  12th November 2019 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=133e709c-4a05-ea11-80fb-005056b64545
  Advert

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-390ccbd1-4af8-49e6-9813-9b7d80826d30.json.