---
title: "2023-084 Modern IT Service Management"
ocid: "ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2023-09-20"
---

# 2023-084 Modern IT Service Management

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a

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## Summary

The contract award for the tender titled "2023-084 Modern IT Service Management" has been completed. The buying organisation, Ofgem, based in London, United Kingdom, awarded the contract to IVANTI UK Limited. The contract value is £114,055.53 in GBP for support, maintenance, and subscription licenses for Ivanti IT Service Management. The contract period is from July 31, 2023, to July 30, 2026. The procurement method used was an open procedure, with the tender period ending on January 1, 2023.

This tender presents opportunities for businesses, particularly in the IT services industry, to provide functional support, consulting, software development, and system and support services. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement. Businesses located in regions like Scotland and London, UK, would find this tender relevant for their growth strategies. The contracting authority, Ofgem, can be contacted for further details on the awarded contract.

## Notice

Support, Maintenance and Subscription Licenses for Ivanti IT Service Management (Service Desk)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/70eed2dc-a2e1-4009-bf83-23a4c4d87f7a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Sep 2023 |
| Submission deadline | 1 Jan 2023 |
| Future notice date | Not specified |
| Award date | 18 Jul 2023 |
| Contract period | 30 Jul 2023 - 30 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £114,055 |
| Lots value | Not specified |
| Awards value | £114,055 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 33180000 - Functional support
- 50312310 - Maintenance of data network equipment
- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services

## Release History

- 20 Sep 2023 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/70eed2dc-a2e1-4009-bf83-23a4c4d87f7a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/70eed2dc-a2e1-4009-bf83-23a4c4d87f7a
  20th September 2023 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=SEP167082
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a.json.