---
title: "Microsoft Reactive managed service"
ocid: "ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUFFOLK NHS FOUNDATION TRUST"
published: "2024-05-20"
---

# Microsoft Reactive managed service

Buyer: WEST SUFFOLK NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892.json)

## Summary

The West Suffolk NHS Foundation Trust has awarded a contract for the Microsoft Reactive managed service to PHOENIX SOFTWARE LTD. The procurement was initiated through a selective method as a call-off from a framework agreement. The contract value is £108,000, with a contract period starting on 6th February 2024 and ending on 5th February 2027. The tender period ended on 1st December 2023 and the contract is suitable for small and medium enterprises.

This procurement opportunity for software support services by the NHS trust in Bury St Edmunds presents a chance for SMEs in the software support industry to grow their business. Businesses providing reactive managed services, particularly those experienced in working with NHS organizations, are well-suited to compete for this contract. The location of the contract is in the United Kingdom.

## Notice

Phoenix Managed Service - Reactive - Platinum + Microsoft

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ef2b1456-4cfb-4a42-bc9a-d90e37ffc7ec |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2024 |
| Submission deadline | 1 Dec 2023 |
| Future notice date | Not specified |
| Award date | 19 Mar 2024 |
| Contract period | 6 Feb 2024 - 5 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £108,000 |
| Lots value | Not specified |
| Awards value | £108,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUFFOLK NHS FOUNDATION TRUST |
| Locality | BURY ST EDMUNDS |
| Post town | Ipswich |
| Postcode | IP33 2QZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Southgate |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 20 May 2024 at 09:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ef2b1456-4cfb-4a42-bc9a-d90e37ffc7ec

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ef2b1456-4cfb-4a42-bc9a-d90e37ffc7ec
  20th May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-391dbeba-0932-4363-97d7-b5a806e50892.json.