---
title: "Healthwatch Soft Market Testing opportunity"
ocid: "ocds-b5fd17-393228da-d340-41f1-908d-e82edd37cdc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-393228da-d340-41f1-908d-e82edd37cdc3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-393228da-d340-41f1-908d-e82edd37cdc3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-393228da-d340-41f1-908d-e82edd37cdc3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CHESHIRE WEST AND CHESTER BOROUGH COUNCIL"
published: "2021-09-22"
---

# Healthwatch Soft Market Testing opportunity

Buyer: CHESHIRE WEST AND CHESTER BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-393228da-d340-41f1-908d-e82edd37cdc3

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## Summary

The Cheshire West and Chester Borough Council is initiating a tender for the "Healthwatch Soft Market Testing opportunity" as part of their review of the jointly commissioned Healthwatch Cheshire service and NHS Independent Complaints Advocacy Services (ICAS). This process falls within the health and social work services industry category and is located in Cheshire, England. Currently at the planning stage, interested organisations are invited to provide feedback by completing a questionnaire and submitting it through the Council's e-tendering portal, with a deadline of midday on 14 October 2021. One-to-one sessions will take place on 18 October 2021 to facilitate further discussions.

This tender presents a notable opportunity for growth, particularly for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) interested in the delivery of health and social services. Businesses equipped to participate in this soft market testing may enhance their competitive edge in the upcoming formal tendering process, which will be published subsequently on the same e-tendering platform. Engaging in this testing phase allows providers to shape their proposals based on the feedback gathered and to understand market expectations better.

## Notice

Cheshire West & Chester and Cheshire East Council are reviewing its current jointly commissioned Healthwatch Cheshire service and NHS Independent Complaints Advocacy Services (ICAS) which has a contract end date of 31 March 2022. Accordingly, we would like to hear from the market as an initial step to help improve our market knowledge and to gauge the appetite of providers for delivering such services going forward. Any useful information you can provide will be appreciated and treated in confidence. We are seeking initial feedback from organisations who are interested in delivering the Healthwatch Cheshire service across Cheshire West & Chester and Cheshire East Councils and will be holding one-to one-one sessions on 18 October 2021 to discuss this further. We have attached information about Healthwatch Cheshire and a questionnaire for completion prior to invitations for virtual one to ones. Please log in to www.the-chest.org.uk and register interest to access these documents. Interested organisations are therefore invited to complete the attached questionnaire and return it using the Council's e-tendering portal 'The Chest' by no later than midday 14 October 2021. * Healthwatch Cheshire Information * Questionnaire Please note that applying for the soft market testing does not provide an advantage in the procurement process. The tender will be published on the Chest and bidders will still need to apply, www.the-chest.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9b4bb5cd-8b14-4940-9491-3d81a84dfeb3 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2021 |
| Submission deadline | 14 Oct 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Oct 2021 - 18 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER BOROUGH COUNCIL |
| Locality | ELLESMERE PORT |
| Post town | Chester |
| Postcode | CH65 0BE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Central & Grange |
| Westminster constituency | Ellesmere Port and Bromborough |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 22 Sep 2021 at 07:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b4bb5cd-8b14-4940-9491-3d81a84dfeb3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9b4bb5cd-8b14-4940-9491-3d81a84dfeb3
  22nd September 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=840441ba-6e1b-ec11-810e-005056b64545
  Advert

## Notice URLs

- http://www.cheshirewestandchester.gov.uk/

## Provenance

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