--- title: "Extension to the IT Infrastructure Managed Service" ocid: "ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f.json" source: "Contracts Finder" current_stage: "Award" buyer: "MCA - MARITIME AND COASTGUARD AGENCY" published: "2025-05-30" --- # Extension to the IT Infrastructure Managed Service Buyer: MCA - MARITIME AND COASTGUARD AGENCY Current stage: Award OCID: ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f.json) ## Summary The Maritime & Coastguard Agency (MCA), based in Southampton, England, has extended its contract for IT Infrastructure Managed Services with Telent Technology Services. This procurement, classified under the CPV code for technical support services, falls within the services category and involves a selective procurement method through a call-off from a framework agreement. The contract is valued at £2,329,022 and covers a wide geographic area including the British Oversea Territories, Channel Islands, Europe, Isle of Man, and the rest of the world, as well as the United Kingdom. The contract period spans from 1st April 2025 to 31st March 2026, with an award status marked as active as of 21st February 2025. The extension allows MCA to enhance its IT capabilities to adapt to evolving business needs using ITIL best practices. This extended contract offers significant opportunities for businesses in the IT services sector, particularly those experienced in delivering comprehensive managed services for both corporate and blue light environments. Small and medium-sized enterprises (SMEs) may find this tender particularly beneficial, provided they can meet the selection criteria. Companies focusing on technical support and IT infrastructure services can gain growth by aligning with such governmental opportunities, allowing them to enhance their service offerings and engage with a broader set of delivery locations. The procurement not only provides a stable business partnership with a large governmental agency but also extends potential market reach across diverse geographic areas. ## Notice The Maritime & Coastguard Agency (MCA) ran a Further Competition under Technology Services 3 (Lot 3c) for a single service provider to offer a fully managed service to encompass both the corporate and blue light environments, working alongside internal technical teams to assist with onboarding. With this provision in place, MCA will continue to strengthen its ability to flex and respond to evolving business demands and utilise ITIL best practice to improve its service offering. This notice is for a 12 month extension to the service. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/61372c8e-c236-4639-a7f8-cc0f41834f8f | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 May 2025 | | Submission deadline | 20 Feb 2025 | | Future notice date | Not specified | | Award date | 9 Dec 2022 | | Contract period | 31 Mar 2025 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,329,022 | | Lots value | Not specified | | Awards value | £7,366,948 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MCA - MARITIME AND COASTGUARD AGENCY | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO15 1EG | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ32 Southampton | | Local authority | Southampton | | Electoral ward | Banister & Polygon | | Westminster constituency | Southampton Itchen | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | TELENT TECHNOLOGY SERVICES | ## CPV Codes ### Divisions - 71 - Architectural, construction, engineering and inspection services ### Codes - 71356300 - Technical support services ## Release History - 30 May 2025 at 15:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/61372c8e-c236-4639-a7f8-cc0f41834f8f - 16 Jan 2023 at 16:53 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/adc26355-2e62-4cec-b0c5-d051fb8bf516 - 16 Jan 2023 at 16:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/adc26355-2e62-4cec-b0c5-d051fb8bf516 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/61372c8e-c236-4639-a7f8-cc0f41834f8f 30th May 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/adc26355-2e62-4cec-b0c5-d051fb8bf516 16th January 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9fa8802b-49a0-4df3-8641-c15112a03d56 n/a ## Notice URLs - https://www.gov.uk/government/organisations/maritime-and-coastguard-agency ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-393de86f-7f85-4680-8ad5-f76c565ca61f.json.