--- title: "GB-London: 3rd Line Network and Project Support" ocid: "ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WANDLE HOUSING ASSOCIATION" published: "2020-10-12" --- # GB-London: 3rd Line Network and Project Support Buyer: WANDLE HOUSING ASSOCIATION Current stage: Tender OCID: ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989.json) ## Summary Wandle Housing Association is seeking tenders for their project titled "3rd Line Network and Project Support". This procurement falls under the goods category and is classified within the computer network services industry, specifically involving remote access software. The tender is currently at the active stage, with submissions closing at 12 noon on Friday, 30th October 2020. The chosen supplier will need to support Wandle's IT infrastructure based in London, UK, with the contract expected to commence on 1st December 2020 and last until 30th November 2022. This tender presents significant opportunities for small and medium enterprises (SMEs) specialising in IT support and network services to expand their business. Companies with experience in ITIL service management, remote access software development, and project delivery are well-suited to compete for this contract. Additionally, businesses capable of collaborating with external service providers for backup and disaster recovery solutions can leverage this opportunity to enhance their market presence while fulfilling Wandle's needs. ## Notice To be able to deliver the above high-level objective, we (Wandle Housing Association) are looking to engage with an IT business partner to work with and support us to provide the following support services: 1. Monitoring our systems and service to ensure its proper function 2. 3rd line support and maintenance for our on-premise Virtual Infrastructure and O365, Azure AD Services. 3. Project management & delivery 4. ITIL service lifecycle, release, patch and change management 5. To operate Wandle's Backup and DR solution 6. Cost-effective solution Please Note: Wandle Housing Association has outsourced its Network support and Backup and DR Support to other IT Business Partners. You will be required to liaise with these providers to operate the systems as deemed necessary as part of the 3rd line support. Wandle Housing Association will be using Delta eSourcing as their procurement portal. The portal can be accessed via https://www.delta-esourcing.com and will be used throughout this tender process for all announcements, updates, queries and tender documentation submission. Any questions about the procurement process and the associated Invitation to Tender documentation must be submitted through Delta by 5pm on Monday 26th October 2020. Please do not submit clarification questions to individuals' emails as these will not be answered. The closing date for tender submissions is 12 noon on Friday 30th October 2020 after which no submissions will be accepted. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ce2072dd-c0f2-4091-9c35-da951982cb29 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Oct 2020 | | Submission deadline | 30 Oct 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2020 - 30 Nov 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WANDLE HOUSING ASSOCIATION | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 9BB | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | Borough & Bankside | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48514000 - Remote access software package - 72212514 - Remote access software development services - 72700000 - Computer network services ## Release History - 12 Oct 2020 at 12:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ce2072dd-c0f2-4091-9c35-da951982cb29 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ce2072dd-c0f2-4091-9c35-da951982cb29 12th October 2020 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-London:-3rd-Line-Network-and-Project-Support/ZW23QQ326D Please follow this link to view the notice. ## Notice URLs - https://www.delta-esourcing.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-393e0b95-702f-4f29-a260-038132453989.json.