---
title: "ITSM Solution"
ocid: "ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ACCENT HOUSING LIMITED"
published: "2024-12-30"
---

# ITSM Solution

Buyer: ACCENT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34

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## Summary

Accent Housing Limited has completed a selective procurement process for an ITSM Solution, specifically targeting the software supply services industry. This procurement was conducted through a call-off from a framework agreement and has been awarded to Ultima Business Solutions Limited. The contract value is £137,400 GBP. The contract period starts on 14 November 2024 and ends on 13 November 2027. The procurement is suitable for SMEs, but not VCSEs, and it is located in Bradford, England.

This tender presents an excellent growth opportunity for businesses involved in software supply services, particularly those that offer ITSM solutions. SMEs specializing in these services could benefit greatly from competing for similar contracts in the future. The procurement method—selective and part of a framework agreement—enables suppliers to develop strategic partnerships and enhances their visibility in the public sector market. This award highlights the potential for long-term business relationships and provides a significant revenue opportunity.

## Notice

Call off order against TEPAS2 for Ultima Business Solutions Limited for Manage Engine ITSM solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1fadb383-5576-4b99-9c0c-5f7a1bef01e2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Dec 2024 |
| Submission deadline | 13 Nov 2024 |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | 14 Nov 2024 - 13 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £137,400 |
| Lots value | Not specified |
| Awards value | £137,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACCENT HOUSING LIMITED |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD1 4AS |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ULTIMA BUSINESS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 30 Dec 2024 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1fadb383-5576-4b99-9c0c-5f7a1bef01e2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1fadb383-5576-4b99-9c0c-5f7a1bef01e2
  30th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-39b61ca1-972c-4e07-acdd-adcf8e398b34.json.