---
title: "203_25 Technology Enabled Care Products and Services"
ocid: "ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESPO"
published: "2025-11-18"
---

# 203_25 Technology Enabled Care Products and Services

Buyer: ESPO  
Current stage: Award  
OCID: ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7

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## Summary

The procurement process for the "203_25 Technology Enabled Care Products and Services" framework was spearheaded by ESPO, a public sector buying organisation based in Leicester, England. This framework encompasses a variety of lots, including telecare and telehealth products and services. It was executed using an open procedure, targeting services within the telecommunications and healthcare sectors. The total framework value is estimated at £16 million, with the contract period spanning from 1st June 2025 to 31st May 2027, with the possibility of a 24-month extension. The framework is available to a wide range of UK public bodies such as local authorities and NHS bodies, and aims to provide solutions across all UK regions. The process reached its award stage on 16th October 2025, marking the framework's official establishment.

This tender presents significant growth opportunities for businesses specialising in technology-enabled care and telecommunications. It is particularly advantageous for small and medium-sized enterprises (SMEs) and organisations within the voluntary, community, and social enterprise (VCSE) sectors. Companies with expertise in delivering care products and telecommunication services can benefit from this framework by gaining access to an extensive range of potential clients within the public sector. The framework structure, along with the possibility of participating in a competitive eAuction process for call-off contracts, can facilitate enhanced market penetration and business expansion, fostering partnerships with public bodies across the UK.

## Notice

ESPO's Technology Enabled Care Products and Services framework, comprising the following lots: Lot 1.1 - Technology Enabled Care (Telecare) products and associated services Lot 1.2 - Technology Enabled Care (Telecare) services Lot 2.1 - Telehealth products and associated services Lot 2.2 - Telehealth services The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement. Additional information: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3edca9b5-7f28-45d4-84a0-54bd346b20fb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2025 |
| Submission deadline | 23 Apr 2025 |
| Future notice date | 21 Feb 2025 |
| Award date | 15 Oct 2025 |
| Contract period | 17 Aug 2025 - 17 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,000,000 |
| Lots value | Not specified |
| Awards value | £16,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 44 |
| Supplier names | ABILIA; ACCESS; ALCOVE; ALERTACALL; APPELLO SMART LIVING SOLUTIONS; BAYWATER HEALTHCARE; BDS (NORTHERN; BROOMWELL HEALTHWATCH; CANARY CARE GLOBAL; CAREBUILDER; CAREIUM; CHIPTECH INTERNATIONAL; CHUBB FIRE AND SECURITY; DATABASE FOR BUSINESS; EASTCOTE CONSULTING; ESSENCE SMARTCARE; EVONDOS; FARRPOINT; FREQUENCY PRECISION; GBR DIGITAL HEALTH SOLUTIONS; ICS OPERATIONS LIMITED (T/A XYLA; INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (T/A THE CCTV; INTELLIGENS CONSULTING; JUST CHECKING; LEGRAND ELECTRIC; MEDEQUIP ASSISTIVE TECHNOLOGY; OPENVIEW SECURITY SOLUTIONS; PA CONSULTING SERVICES; PIVOTELL; POSSUM; PPP TAKING CARE; PROGRESS HOUSING ASSOCIATION LIMITED (T/A PROGRESS HOUSING GROUP; RED ALERT TELECARE; REDDITCH BOROUGH COUNCIL (NEW LIFELINE; RETHINK PARTNERS; SANCTUARY HOME CARE LIMITED (T/A SANCTUARY SUPPORTED LIVING; SOLCOM; SOLEM (T/A ATTENTIVE; TEC SERVICES ASSOCIATION C.I.C. (TSA; TELEALARM EUROPE; TMT FIRST; TUNSTALL HEALTHCARE (UK; URBAN FORESIGHT; WM5G |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 48 - Software package and information systems
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 32500000 - Telecommunications equipment and supplies
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 48814000 - Medical information systems
- 51300000 - Installation services of communications equipment
- 64200000 - Telecommunications services
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services

## Release History

- 18 Nov 2025 at 16:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3edca9b5-7f28-45d4-84a0-54bd346b20fb
- 1 Apr 2025 at 15:16 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f36a3b6f-577b-46ff-b3af-326cfa168aa3
- 19 Feb 2025 at 10:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f36a3b6f-577b-46ff-b3af-326cfa168aa3
- 10 Dec 2024 at 16:52 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/b070e346-80cc-4de8-bb40-8d8b5703f247

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3edca9b5-7f28-45d4-84a0-54bd346b20fb
  18th November 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f36a3b6f-577b-46ff-b3af-326cfa168aa3
  1st April 2025 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b070e346-80cc-4de8-bb40-8d8b5703f247
  10th December 2024 - Future opportunity notice on Contracts Finder
- https://www.eastmidstenders.org/
  (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '203_25' (via "View Opportunities" from the 'EastMidsTenders' Portal); d) Express an interest.
- https://www.find-tender.service.gov.uk/Notice/074917-2025
  Find a Tender Contract award notice

## Notice URLs

- https://www.espo.org/
- https://www.espo.org/amfile/file/download/file/9608/
- https://www.espo.org/legal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7.json.