--- title: "HR OD Support Services" ocid: "ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b.json" source: "Contracts Finder" current_stage: "Award" buyer: "H M REVENUE & CUSTOMS" published: "2017-11-13" --- # HR OD Support Services Buyer: H M REVENUE & CUSTOMS Current stage: Award OCID: ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b.json) ## Summary HM Revenue & Customs (HMRC) is inviting tenders for the "HR OD Support Services" project, classified under Business Organisation Services (CPV 79996000). This open procurement process aims to establish a framework of service providers to assist with organisational design and cultural transformation primarily in London. The tender period ended on 10th July 2017, with a contract value of £400,000 starting from 14th August 2017 and concluding on 14th August 2020. The project details highlight a requirement for expertise in organisational design, agile methodologies, and stakeholder engagement. This procurement presents significant growth opportunities for businesses experienced in organisational development and change management. Companies specialising in organisational design, cultural transformation, and leadership coaching would find this tender particularly suitable. The emphasis on creating a customer-centred culture further indicates a demand for firms with a strong grasp of user experience and stakeholder communication. Given HMRC's active engagement in modernising its approach, this is an excellent chance for capable SMEs to collaborate on a high-profile national programme. ## Notice HM Revenue & Customs (HMRC) are setting up a framework of Service Providers who upon request will be able to work alongside internal colleagues, primarily based in London, in the development and implementation of an organisational plan which will not only change the organisational design of HMRC but also its culture and values. HMRC are seeking Service Providers with deep knowledge and relevant experience in: Organisational Design (OD); specialist skills of rapid, digital and agile approach to OD around customer journeys; Culture and values change management expertise; coaching and support in transferring skills to HMRC colleagues; communication and stakeholder engagement and customer journey road mapping to help create a customer centered culture. During the development, implementation of the project and skills transfer, the partner will be expected to deliver the outcomes captured in 'OD Road Maps' as developed in a previous exercise (Phase 1). Additional information: If you have any questions please phone either: Tony Fellowes on 03000 587 724 or Ken Webster on 03000 587 719 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb2c4a0b-85ea-4c08-8074-1ad18dbbc202 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Nov 2017 | | Submission deadline | 10 Jul 2017 | | Future notice date | Not specified | | Award date | 30 Sep 2017 | | Contract period | 10 Nov 2017 - 1 Oct 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £400,000 | | Lots value | Not specified | | Awards value | £900,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | SALFORD | | Post town | Manchester | | Postcode | M60 9LA | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Ordsall | | Westminster constituency | Salford | | Delivery location | TLI London | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 4 | | Supplier names | KORN FERRY HAY GROUP; KPMG; PA CONSULTING GROUP; Q5 PARTNERS | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79996000 - Business organisation services ## Release History - 13 Nov 2017 at 08:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb2c4a0b-85ea-4c08-8074-1ad18dbbc202 - 10 Nov 2017 at 14:00 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e00c9901-3e0f-40a5-b92b-5bf5bae9604c - 20 Jun 2017 at 08:04 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e00c9901-3e0f-40a5-b92b-5bf5bae9604c - 16 Jun 2017 at 11:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e00c9901-3e0f-40a5-b92b-5bf5bae9604c ## Documents - https://www.contractsfinder.service.gov.uk/Notice/bb2c4a0b-85ea-4c08-8074-1ad18dbbc202 13th November 2017 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/e00c9901-3e0f-40a5-b92b-5bf5bae9604c 10th November 2017 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ee27a4e-5bb6-412c-8f8f-8633095b3da4 Tender Instructions - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a933d001-ba1a-41f4-a064-f5281664bec4 Copy of contract notice - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c0f1cd0c-644b-42e9-80eb-821b81681ecc Draft Contract containing specification at Schedule A - http://ted.europa.eu/udl?uri=TED:NOTICE:223432-2017:TEXT:EN:HTML Contract Notice published in OJEU - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e6f841b2-882c-4c16-a0e9-69ffcaf9c983 Draft Contract containing Specification at Schedule A ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b.json.