---
title: "First Tier Level: Welfare Rights & Financial Wellbeing Advice"
ocid: "ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2025-02-18"
---

# First Tier Level: Welfare Rights & Financial Wellbeing Advice

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e

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## Summary

Sunderland City Council has issued an open tender titled "First Tier Level: Welfare Rights & Financial Wellbeing Advice" under the social work and related services category (CPV code 85300000). This procurement process, currently active, involves a framework for a locality-based welfare rights advice service, divided into six Lots covering various Sunderland localities, including a citywide telephony and digital offer. The total estimated value is GBP 1,200,000. The tender was published on 18 February 2025, with the tender period ending on 19 March 2025, and contracts set to begin on 1 May 2025 and conclude on 30 April 2029. The procurement method used is an open procedure above the threshold, making this an inclusive opportunity for a wide range of suppliers.

This tender represents a significant opportunity for businesses specialising in welfare rights and financial wellbeing advice to secure long-term contracts with a reputable public authority. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate. Winning bidders will have the chance to become the sole providers for their respective localities, fostering potential growth and stability over the contract's duration. The structured framework and clear lot divisions offer targeted opportunities for different business sizes and specialisations to meet specific community needs in Sunderland.

## Notice

Framework for a Locality Based Welfare Rights Advice Service Framework. The framework will consist of 6 Lots. Lots 1 - 5 are locality based, and Lot 6 will provide a City-Wide Telephony and digital offer. Lot 1: Sunderland West Lot 2: Sunderland North Lot 3: Sunderland East Lot 4: Washington Lot 5: Coalfield Lot 6: City Wide Telephony and digital offer The winning bidder for each of the above Lots will be appointed as the sole provider on the Locality Based Welfare Rights Advice Service Framework. An initial call off contract for each of the 6 Lots is intended to be awarded for a period of 2 (two) years. *Please ensure you read the Contract Details and instructions in full for the evaluation and award criteria

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f35241a2-4aa9-415f-a097-d8a229537924 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2025 |
| Submission deadline | 19 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2025 - 30 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 18 Feb 2025 at 11:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f35241a2-4aa9-415f-a097-d8a229537924

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f35241a2-4aa9-415f-a097-d8a229537924
  18th February 2025 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-39fc97ea-6f12-4fbd-a129-1398c5386c0e.json.