---
title: "Customer vision and design principles discovery"
ocid: "ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2022-01-28"
---

# Customer vision and design principles discovery

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231.json)

## Summary

The procurement process titled "Customer vision and design principles discovery" is initiated by the Defra Network eTendering Portal, based in London, England. The tender falls under the category of Project Management Consultancy Services (CPV Code: 72224000) and has a total value of £82,850. The procurement method employed is selective, with this contract being a call-off from a framework agreement. The tender period ended on 27 January 2022, and the contract period is set to commence on 31 January 2022 and conclude on 31 March 2022.

This tender presents a significant opportunity for businesses, especially small and medium-sized enterprises (SMEs) specialising in project management consultancy services. Competitors should possess expertise in customer delivery maturity and vision development, particularly in the context of government organisations. Firms with experience in providing services to the public sector, alongside a capability to navigate collaborative frameworks, would be well-positioned to engage effectively in this procurement process.

## Notice

This work is to: - establish a baseline of customer delivery maturity in Defra and the delivery bodies - developing a customer vision and principles to apply across Defra and its delivery bodies.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8eda59d1-5973-4318-b575-21f95e08064b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2022 |
| Submission deadline | 27 Jan 2022 |
| Future notice date | Not specified |
| Award date | 27 Jan 2022 |
| Contract period | 31 Jan 2022 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £82,850 |
| Lots value | Not specified |
| Awards value | £82,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72224000 - Project management consultancy services

## Release History

- 28 Jan 2022 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8eda59d1-5973-4318-b575-21f95e08064b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8eda59d1-5973-4318-b575-21f95e08064b
  28th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/01f6c801-4a6a-4ee0-811b-26cafe52be4f
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a025213-b64a-43f4-96a8-6f9a26699231.json.