---
title: "AnswerLink Monitoring Maintenance Agreement"
ocid: "ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "YOUR HOMES NEWCASTLE LTD"
published: "2018-03-02"
---

# AnswerLink Monitoring Maintenance Agreement

Buyer: YOUR HOMES NEWCASTLE LTD  
Current stage: Award  
OCID: ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08

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## Summary

Your Homes Newcastle Ltd has successfully completed the procurement of an annual support and maintenance agreement for the Jontek 3G AnswerLink monitoring system, valued at £44,186. The contract was awarded following a limited negotiated procedure without prior publication. The contract period commenced on 1 April 2017 and concluded on 31 March 2018. This procurement falls under the services category, specifically relating to industry-specific software packages, and was conducted in the North East region of England.

This tender represents an opportunity for businesses specialising in software and monitoring systems support and maintenance. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete given their potential for flexibility and tailored solutions. Companies with expertise in providing ongoing technical support in similar technological environments may find avenues for growth through similar future opportunities or by forming partnerships with larger suppliers in the sector.

## Notice

Annual support and maintenance agreement for the Jontek 3G AnswerLink monitoring system (Main and DR system). Additional information: Project Reference no: DN326874

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/72645faa-2ba9-4837-9fd1-a412fbbc44ee |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2018 |
| Submission deadline | 10 Mar 2017 |
| Future notice date | Not specified |
| Award date | 20 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,186 |
| Lots value | Not specified |
| Awards value | £44,186 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YOUR HOMES NEWCASTLE LTD |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE7 7LX |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Dene & South Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JONTEK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 2 Mar 2018 at 13:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72645faa-2ba9-4837-9fd1-a412fbbc44ee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/72645faa-2ba9-4837-9fd1-a412fbbc44ee
  2nd March 2018 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Login
  NEPO Pro-Contract procurement web-portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a0e50cb-7c60-4803-9902-45ccb7042b08.json.