---
title: "T0645 KPIs Reporting and Technical Support including Ride Quality"
ocid: "ocds-b5fd17-3a0e61d4-d909-4fa3-bd1f-5a667d7b57aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a0e61d4-d909-4fa3-bd1f-5a667d7b57aa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a0e61d4-d909-4fa3-bd1f-5a667d7b57aa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a0e61d4-d909-4fa3-bd1f-5a667d7b57aa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2025-03-31"
---

# T0645 KPIs Reporting and Technical Support including Ride Quality

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-3a0e61d4-d909-4fa3-bd1f-5a667d7b57aa

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## Summary

National Highways, based in Birmingham, England, has concluded the tender process titled "T0645 KPIs Reporting and Technical Support including Ride Quality" under the industry category of development consultancy services (CPV code: 73220000). The contract, awarded to FUTRAN JV, a large-scale supplier, encompasses services related to the calculation and reporting of pavement condition KPIs and ride quality performance indicators across various regions, including the British Oversea Territories, Channel Islands, Europe, Isle of Man, and others. The contract, which follows a selective procurement method, was part of a call-off from a framework agreement. Valued at GBP 449,929.69, it commenced on 26 March 2025 and will conclude on 30 June 2027. The important deadlines included the tender period ending on 28 February 2025 and the contract award date on 26 March 2025.

This tender offers significant growth opportunities for firms specializing in technical support and consultancy services related to infrastructure performance metrics. Companies with expertise in modern quality assurance techniques, particularly those utilising advanced vehicle-based laser systems for surface assessment, stand to benefit. SMEs are encouraged to engage, as the procurement process has considered their suitability particularly. The continued monitoring and reporting of network conditions and introducing advanced assessment technologies provide businesses an avenue to showcase innovative solutions, contribute to national infrastructure improvements, and build a portfolio of high-impact public sector projects.

## Notice

National Highways is looking to set up a contract for the calculation and reporting of the Pavement Condition Key Performance Indicator (KPI) as well as reporting of the Ride Quality (RQ) Performance Indicator (PI). Each month National Highways reports on the pavement network condition and at the end of the year provides a summary of the condition through the year for inclusion in the National Highways Annual Report. National Highways has an agreed format for the majority of this reporting. The monthly value of condition and an associated commentary, that contains descriptions of the available data, reasons for changes in condition and expectations for future values of condition, is required on the last working day of the month. In addition to the monthly condition report, National Highways produces a Dashboard for all the network Performance Indicators. This Task includes the provision of the information used in the reports and a draft commentary on the change in condition to aid the preparation of the Dashboard Report for pavement network condition metrics. The aim of this Work Package is to continue the monitoring and reporting of the pavement condition indicators and to demonstrate the behaviour of the indicator and how it meets National Highways' business needs. This will also allow National Highways to demonstrate network condition and the performance of the indicator to its stakeholders. Introduction of the Ride Quality PI embodies one commitment National Highways has to improve customer experience of the SRN. Closely related to this is the quality of installed asphalt surfaces, which are subject to quality assurance processes on completion to measure texture depth and regularity against established thresholds. Until now, these methods of quality assurance have been manual, namely volumetric patch testing and the rolling straight edge. Work has progressed in recent years to enable assessment of these installed surface characteristics by vehicle-based lasers which offer several advantages, particularly a more comprehensive assessment of the installed surface and a safer working environment for technicians who conduct the testing. Introduction of the laser-based techniques is well progressed, but work is required to progress towards full implementation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d757f9e8-75ea-42d4-9be0-6210358661c7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2025 |
| Submission deadline | 28 Feb 2025 |
| Future notice date | Not specified |
| Award date | 26 Mar 2025 |
| Contract period | 26 Mar 2025 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £449,929 |
| Lots value | Not specified |
| Awards value | £449,929 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUTRAN JV |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73220000 - Development consultancy services

## Release History

- 31 Mar 2025 at 09:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d757f9e8-75ea-42d4-9be0-6210358661c7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d757f9e8-75ea-42d4-9be0-6210358661c7
  31st March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ce07042-4837-4f2e-9a4d-522d78875f0c
  n/a

## Provenance

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