---
title: "Mystery Shopping Services"
ocid: "ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HS2"
published: "2019-07-12"
---

# Mystery Shopping Services

Buyer: HS2  
Current stage: Award  
OCID: ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7.json)

## Summary

The procurement process involves HS2, which is based in Birmingham, England, awarding a contract for "Mystery Shopping Services" to Insight6 Limited. This contract falls under the category of research and development services and related consultancy services (CPV code 73000000). The procurement was initiated as a direct single tender action, concluding on 1 July 2019, and the awarded contract is effective from 15 July 2019 to 14 July 2021. The total contract value is £74,160, covering various locations across the UK, including regions from the North East to the South West.

This tender presents an opportunity for growth within the consultancy and marketing sectors, particularly for small and medium-sized enterprises (SMEs) that specialise in customer experience and market research services. Businesses that can provide innovative approaches to mystery shopping or customer insight strategies would find this a suitable opportunity, as the awarded contract is designed to enhance retail and service evaluation, driving demand for skilled vendors in these fields.

## Notice

A contract has been awarded to Insight6 Limited for the provision of Mystery Shopping services for a period of twenty four (24) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ea49bb29-0fcc-4088-a1f2-0572ee3e3d02 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jul 2019 |
| Submission deadline | 1 Jul 2019 |
| Future notice date | Not specified |
| Award date | 26 Jun 2019 |
| Contract period | 14 Jul 2019 - 14 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £74,160 |
| Lots value | Not specified |
| Awards value | £74,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HS2 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT6 |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73000000 - Research and development services and related consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 12 Jul 2019 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ea49bb29-0fcc-4088-a1f2-0572ee3e3d02

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ea49bb29-0fcc-4088-a1f2-0572ee3e3d02
  12th July 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a1b5572-e2b0-4aab-8bf1-b21c7fa19bc7.json.