---
title: "IT Service Management Software"
ocid: "ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST"
published: "2023-12-08"
---

# IT Service Management Software

Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44.json)

## Summary

The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust has awarded a contract for IT Service Management Software. The procurement process was selective, involving a call-off from a framework agreement. The contract value is £36,586.66 GBP, with a contract period starting on December 13, 2023, and ending on December 12, 2024. The location for delivery is at Queen Elizabeth Hospital, King's Lynn, PE30 4ET, United Kingdom.

This tender presents an opportunity for businesses operating in the services sector to provide IT service management solutions. Companies offering software packages and information systems would be well-suited to compete in this procurement opportunity. The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust seeks suppliers with expertise in providing large-scale IT service management solutions for this contract.

## Notice

IT Service Management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91824ae5-77ba-4b03-9860-f460c865d9b2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2023 |
| Submission deadline | 30 Nov 2023 |
| Future notice date | Not specified |
| Award date | 30 Nov 2023 |
| Contract period | 13 Dec 2023 - 12 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,586 |
| Lots value | Not specified |
| Awards value | £36,586 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 4ET |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Springwood |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HORNBILL SERVICE MANAGEMENT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Dec 2023 at 09:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91824ae5-77ba-4b03-9860-f460c865d9b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91824ae5-77ba-4b03-9860-f460c865d9b2
  8th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a294d58-c3a3-4dd2-a01e-28e1d6207e44.json.