--- title: "Provision and Support of Computer Hardware and Software" ocid: "ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3.json" source: "Contracts Finder" current_stage: "Tender" buyer: "YEOVIL TOWN COUNCIL" published: "2018-08-07" --- # Provision and Support of Computer Hardware and Software Buyer: YEOVIL TOWN COUNCIL Current stage: Tender OCID: ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3.json) ## Summary Yeovil Town Council is currently at the Tender stage of the procurement process for the project titled "Provision and Support of Computer Hardware and Software". This initiative is aimed at replacing the existing computer hardware and improving the support provisions, which includes hardware upgrades such as PCs and tablets, as well as network infrastructure and Wi-Fi enhancements. With a total contract value of £38,000, the tender is set to end on 28 September 2018, with the contract duration starting from 1 November 2018 and concluding on 31 October 2021. The procurement method is an open procedure below the threshold, classified under the system and support services industry category. This tender presents a significant opportunity for businesses specialising in computer hardware, software support, and network services. Small and medium-sized enterprises (SMEs) that can offer competitive pricing and demonstrate a reliable support service would be particularly well-suited to compete for this contract. The requirement for a support service available from 8:30 to 4pm, Monday to Friday, along with hardware installation and incident reporting capabilities, further invites businesses that focus on quick response times and customer service excellence. ## Notice Yeovil Town Council is seeking to replace its computer hardware and support provision. In addition, Yeovil Town Council requires that both the local area network infrastructure and that the Wi-Fi provisions are fit for purpose. To include (but not limited to): - Provision of 7 PCs each with 21 inches monitors (or equivalent) - Support of 7 PCs each with 21 inches monitors (or equivalent) - Support of 2 lap tops (already own) - Provision and support of 2 tablets (compatible with PCs) - Provision of server facility/cloud (to be networked) - Back up facility (at least daily) - Migration of e-mail domain and e-mail addresses - Ability to add and delete users as required - All hardware to link to network, MFD, Wi-Fi and printers - All relevant hardware relevant to business need - Support service to be available from 8:30 to 4pm Monday to Friday (excluding bank holidays) - Fault detection and correction service (remote or on-site) - System to raise incidents - Provision of an installation service for software and support equipment (remote or on-site) - An assessment that network infrastructure is fit for purpose and recommendations if appropriate. - An assessment of Wi-Fi (2 accesses - Guest and Council) and recommendations if appropriate ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3c192e0c-93da-4975-9727-ccb795cf9b07 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Aug 2018 | | Submission deadline | 28 Sep 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2018 - 31 Oct 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £38,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | YEOVIL TOWN COUNCIL | | Locality | YEOVIL | | Post town | Bath | | Postcode | BA20 1PQ | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK6 North Somerset, Somerset and Dorset | | ITL 3 | TLK62 Somerset | | Local authority | Somerset | | Electoral ward | Yeovil South | | Westminster constituency | Yeovil | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72250000 - System and support services - 72540000 - Computer upgrade services - 72700000 - Computer network services ## Release History - 7 Aug 2018 at 14:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3c192e0c-93da-4975-9727-ccb795cf9b07 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3c192e0c-93da-4975-9727-ccb795cf9b07 7th August 2018 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.yeovil.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a2a441b-5f9b-4038-b241-9a6904da9ee3.json.