---
title: "Customer Service Pack Days"
ocid: "ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDCAR & CLEVELAND BOROUGH COUNCIL"
published: "2017-07-18"
---

# Customer Service Pack Days

Buyer: REDCAR & CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c.json)

## Summary

The procurement process titled "Customer Service Pack Days" was conducted by Redcar & Cleveland Borough Council, located in Guisborough, North East England. This procurement falls within the software package and information systems industry category and has a total contract value of £25,500. The tender was completed, with the tender period ending on 20th June 2017, and the contract commenced on 1st July 2017, set to last until 30th June 2018.

This tender presents significant opportunities for businesses, particularly those specialising in software solutions and customer service systems. Companies that focus on delivering innovative software packages and information systems would be well-suited to compete in similar tenders, thereby fostering business growth in the public sector. Collaborating with local authorities like Redcar & Cleveland Borough Council can enhance visibility and establish valuable partnerships in the marketplace.

## Notice

Customer Service Pack Days

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aae6b37c-96d5-4531-b1b9-fff2e5bdf6b1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2017 |
| Submission deadline | 20 Jun 2017 |
| Future notice date | Not specified |
| Award date | 20 Jun 2017 |
| Contract period | 30 Jun 2017 - 30 Jun 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,500 |
| Lots value | Not specified |
| Awards value | £25,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | GUISBOROUGH |
| Post town | Cleveland |
| Postcode | TS14 7FD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Guisborough |
| Westminster constituency | Middlesbrough South and East Cleveland |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LIQUIDLOGIC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Jul 2017 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aae6b37c-96d5-4531-b1b9-fff2e5bdf6b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aae6b37c-96d5-4531-b1b9-fff2e5bdf6b1
  18th July 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redcar-cleveland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a3ee725-5179-4339-b1e3-5da4fcc5e08c.json.