---
title: "DWP ITSM Strategic Toolset"
ocid: "ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2020-06-01"
---

# DWP ITSM Strategic Toolset

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6.json)

## Summary

The procurement process concerns the provision of the "DWP ITSM Strategic Toolset" by the Department for Work and Pensions, located in Manchester, England. This contract is classified under the software package and information systems category and was awarded for a total value of £12,359,222. The procurement method employed was selective, specifically a call-off from a framework agreement, with the contract period starting on 30 March 2020 and concluding on 29 March 2023. Relevant documentation for this tender was published on 1 June 2020, providing stakeholders with essential insights into the award's specifications.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary sector organisations (VSCE) in the software and IT services industry. Businesses with expertise in IT service management and those capable of fulfilling the requirements outlined in the awarded contract will find this an ideal opportunity to enhance their market presence. As the buying organisation is a major governmental department, successful competitors may also benefit from the prestige associated with servicing such a significant client.

## Notice

Partner Reseller for IT Service Management Strategic Toolset

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9294708f-b947-40c8-b8c0-6b492535da01 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2020 |
| Submission deadline | 2 Oct 2019 |
| Future notice date | Not specified |
| Award date | 11 Feb 2020 |
| Contract period | 29 Mar 2020 - 29 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,359,222 |
| Lots value | Not specified |
| Awards value | £12,359,222 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIFII |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Jun 2020 at 15:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9294708f-b947-40c8-b8c0-6b492535da01

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9294708f-b947-40c8-b8c0-6b492535da01
  1st June 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2b3c637a-deb1-4620-8a6b-297ec793b58a
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f1a387f7-5e99-4652-9b9d-e4c3c8fbf6d2
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8aa1ee7d-b1dd-4e71-adab-dcaad5773b30
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3722633-47db-4b88-8370-e28188bf9646
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bb02aa3e-85a6-47b6-aad6-76b9445b690b
  n/a
- http://Unifii_G-Cloud11ServiceDescription(UnifiiG-CloudServiceDescription.docx)
  G-Cloud 11 Call Off Contract

## Notice URLs

- http://Unifii_G-Cloud

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3a65a44b-fe41-4d50-94a9-58dd8cc5aef6.json.