--- title: "National Cancer Patient Experience Survey 2025-2029" ocid: "ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS ENGLAND" published: "2024-06-27" --- # National Cancer Patient Experience Survey 2025-2029 Buyer: NHS ENGLAND Current stage: Planning OCID: ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387.json) ## Summary The National Cancer Patient Experience Survey 2025-2029 procurement process is being initiated by NHS England. This survey aims to evaluate cancer patient experiences and improve healthcare services. The procurement is currently in the planning stage, with an engagement end date set for 19th July 2024. The survey falls under the services category and has a contract value of £3,081,364.59 GBP. This tender presents opportunities for service providers interested in survey services within the healthcare industry in the United Kingdom. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. Businesses with expertise in conducting patient experience surveys and implementing innovative methodologies to enhance response rates can leverage this opportunity for growth and collaboration with NHS England. ## Notice The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online. NHS England are interested in updating the survey methodology to encourage online completion and/or maximise response rate. This may involving using SMS reminders whilst continuing to provide paper to minimise bias. Suppliers will be encouraged to suggest methodologies which increases online completion without impacting non-response bias or response rate. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce." Additional information: To register your interest in this project and access and to access details for this opportunity, please go to NHS England's e-Tendering portal, Atamis at: https://health-family.force.com/s/Welcome. You can then search for the opportunity and access any further information by searching for "C283380 National Cancer Patient Experience Survey 2025-2029". Clarification questions and RFI responses must be submitted via the NHS England's e-Tendering portal, Atamis. The deadline for asking clarification questions will close on 5 July, NHS England will respond to all clarification questions by 10 July and the deadline for RFI responses to be submitted is 12 noon Friday 19 July 2024. Any procurement conducted as a result of this notice will be advertised separately and any and all organisations wishing to participate in the procurement exercise will need to respond to that procurement advertisement as and when it is published, anticipated to be advertised early September 2024. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b3e8178-c5a5-46f9-ad71-82b58a25b02e | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Jun 2024 | | Submission deadline | Not specified | | Future notice date | 19 Jul 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,081,364 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ENGLAND | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS1 4AP | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Hunslet & Riverside | | Westminster constituency | Leeds South | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services ## Release History - 27 Jun 2024 at 15:34 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/7b3e8178-c5a5-46f9-ad71-82b58a25b02e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/7b3e8178-c5a5-46f9-ad71-82b58a25b02e 27th June 2024 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a907646-5a14-4d20-a56a-4f92bde9b2a7 PIN - Cancer Patient Experience Survey 2025-29 - V2 ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387.json.