---
title: "NHS Forms, Print, Exemptions, Cards & EHIC (FPECE)"
ocid: "ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "N H S BUSINESS SERVICES AUTHORITY"
published: "2018-08-13"
---

# NHS Forms, Print, Exemptions, Cards & EHIC (FPECE)

Buyer: N H S BUSINESS SERVICES AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391

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## Summary

The NHS Business Services Authority is seeking suppliers for the provision of NHS-related printed materials, including forms, exemptions, and payroll information, under the tender titled "NHS Forms, Print, Exemptions, Cards & EHIC (FPECE)." This open procurement process, classified under the bespoke printed matter industry, is currently at the Tender stage, with submissions due by 28th August 2018. The estimated value of the contract is £34 million, and the successful supplier will manage an Online Ordering Portal and a Contact Centre, located in Newcastle upon Tyne, providing services throughout the United Kingdom. The overarching contract is set to commence on 1st July 2019 and conclude by 30th June 2022.

This procurement presents significant opportunities for businesses in the printing and distribution sectors, particularly those skilled in creating secure and bespoke printed materials. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-positioned to compete, given their ability to provide personalised services and establish innovative online solutions. The upcoming supplier day offers a platform for potential bidders to engage directly with the buying organisation, gaining insights that could be pivotal for successful bidding.

## Notice

The Contracting Authority intends to establish a single supplier framework for the provision of print management, production and distribution of Stock Secure and Stock Non Secure NHS forms and print, NHS Exemptions and EHIC, and NHS Pensions Payroll Information. Under the framework agreement the successful supplier will be required to establish, host and maintain an Online Ordering Portal which will be accessible by the Contracting Authority and various Authorised Users and Ordering Organisations in accordance with the terms of the framework agreement. In certain cases the public can also order products via the Suppliers dedicated Contact Centre/Helpdesk. As part of the framework arrangement the successful supplier will be expected to establish, host, maintain and operate a Contact Centre/Helpdesk with a range of catalogues to order secure and non secure forms: The Online Ordering Portal will provide access to catalogues detailing the goods/services which may be purchased in relation to Secure &/or Non Secure Goods. The Portal shall be designed to ensure that only those users with authorisation to purchase particular goods/products/services shall have access to view those products/goods/services on the portal The Secure Catalogues will include items such as prescription forms used in England and Wales and the Non Secure Catalogues will include national products used across the NHS. These range from dental record cards, specialist neonatal screening cards, pension employer products & multipart patient record and information packs. In addition the successful supplier will be required to produce and manage a Help with Health Costs (HwHC) Catalogue consisting of a number of leaflets, posters & application forms. The Secure Forms produced by the supplier must also contain a number of physical security features which may include the use of speciality inks, papers and printed elements and the successful supplier must ensure it has various mandatory security controls in place to deliver the service. The Supplier may also be required to produce and distribute personalised Products relating to Exemptions such as those set out below. Current requirements are card or paper based at present but this may change during the Term. By way of example only the Contracting Authority may update its requirements to incorporate a digital print solution for: PPC, Matex, Medex & Tax Credits It is anticipated that the successful supplier will also personalise, print and dispatch official sensitive NHS Pensions information to scheme members periodically ranging from P60's, payroll information & newsletters, some of which are issued monthly or as part of an annual (bulk job) over three calendar months of the year. The Tendering Organisations must sign and return a completed Non-disclosure Agreement to the Authority prior to the issue of the full requirements document (Schedule 2.1 Appendices and the data pack) Additional information: Full procurement documents are available on the Authority's eSourcing portal available at https://nhsbsa.bravosolution.co.uk The Authority intends to host a supplier day in Newcastle upon Tyne on 24th and/or 25th July 2018 which will consist of a presentation followed by individual 1-2-1 sessions with Tendering Organisations. The Tendering Organisations will only be invited to the Supplier day following receipt of the Non-disclosure Agreement detailed above. The value stated is an estimate of the value over the term of the Framework. There are a number of variables which could affect the value of the contract and the value could be more or less than the value stated. All information will be confirmed in the procurement documents. Any resulting contract will be considered as a contract made in England according to English Law and will be subject to the exclusive jurisdiction of the English Courts; The Contracting Authority is not liable for any costs incurred by those expressing an interest in or tendering for this contract including but not limited to where the contract award procedure is cancelled or adjusted for any reason. No reimbursement of costs shall be available. Tenders and all supporting documents must be priced in sterling and all payments made in relation to the project must be in sterling. Dialogue and correspondence will be conducted in English. The Contracting authority reserves the right to require deposits, guarantees, bonds, insurance cover and/or other forms of security as it deems appropriate. Grouping of bidders may be required to form a separate limited liability company or other legal form and/or one that takes full responsibility and/or liability and/or confirm that each takes joint and several liability A pre-tender market engagement exercise was carried out on 11.12.2017 additional information can be found at: Additional information can be found at: https://www.contractsfinder.service.gov.uk/Notice/56e79a29-74ae-4fc1- acd4-8e2c66e94564?p=@8=UFQxUlRRPT0=NjJNT0 and http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:472995-2017:TEXT:EN:HTML and http://ted.europa.eu/udl?uri=TED:NOTICE:197570-2018:TEXT:EN:HTML&src=0 Tendering organisations must register with the Authority's eSourcing Portal Bravo at https://nhsbsa.bravosolution.co.uk using the following registration instructions Register your company on the eSourcing portal. Browse to Portal: https://nhsbsa.bravosolution.co.uk Select 'Click here to register' to register - Accept t's & c's click 'continue'. Enter your business & user details - Note your username and click 'Save'. You will receive an email with your unique password. 2. Express an Interest in the opportunity: Login with username/password. Click OK

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/237161c6-b006-408c-96f1-80e13c8f8e0d |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2018 |
| Submission deadline | 28 Aug 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2019 - 30 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22458000 - Bespoke printed matter
- 64216200 - Electronic information services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 13 Aug 2018 at 09:19 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/237161c6-b006-408c-96f1-80e13c8f8e0d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/237161c6-b006-408c-96f1-80e13c8f8e0d
  13th August 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/36f68eaa-da7e-4fdd-8cd6-19227d231393
  OJEU Contract Notice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0ac7a9f3-6403-4c17-8a9b-9364461b6fce

## Notice URLs

- http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:472995-2017:TEXT:EN:HTML
- http://ted.europa.eu/udl?uri=TED:NOTICE:197570-2018:TEXT:EN:HTML&src=0
- https://nhsbsa.bravosolution.co.uk
- https://www.contractsfinder.service.gov.uk/Notice/56e79a29-74ae-4fc1-
- https://www.nhsbsa.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3b061828-c0d9-4cf5-af27-61a7a5f2c391.json.