--- title: "Enterprise Document Management Service" ocid: "ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796.json" source: "Contracts Finder" current_stage: "Award" buyer: "H M REVENUE & CUSTOMS" published: "2026-08-26" --- # Enterprise Document Management Service Buyer: H M REVENUE & CUSTOMS Current stage: Award OCID: ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796.json) ## Summary HM Revenue & Customs procured an enterprise document management service delivered on a software-as-a-service basis. The requirement covers IT services associated with consulting, software development, internet services and support, with document management as the central business need. It is a services contract intended for delivery across the United Kingdom. The buying organisation is HM Revenue & Customs, based in London. The procurement is suitable for small and medium-sized enterprises, while participation is not reserved for voluntary, community or social enterprises. Businesses offering hosted document management platforms, implementation support, software configuration, integration, user support or related technology consulting would be operating in the relevant field. The procurement has been completed and awarded. HM Revenue & Customs used a selective procedure to call off from a framework agreement. The tender deadline was 20 April 2026 at 12:00. The contract was awarded to Specialist Computer Centres PLC on 15 June 2026, for GBP 150,000,000. The contract period runs from 29 July 2026 to 28 July 2036. The award is recorded as active, and the tender status is complete. The published requirement describes a single enterprise document management service on a software-as-a-service basis. No separate lots are identified. The evaluation basis is not set out in the available procurement information. This award demonstrates substantial, long-term demand from HM Revenue & Customs for enterprise document management delivered through a software-as-a-service model. It is relevant to suppliers with the capacity to support a large public-sector technology environment across the United Kingdom, including hosted platform operation, document management software, implementation, configuration, integration and ongoing technical support. The framework call-off route is commercially important: businesses seeking comparable work with this buyer would need to understand how to qualify for and compete through an appropriate framework rather than relying only on open tender experience. A credible competitor would also need the operational resilience, service management capability and public-sector delivery experience needed to sustain a major enterprise service over an extended contract. ## Notice Enterprise Document Management Service on a Software as a Service basis ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/927fe72e-ed1b-4c02-90cd-fb956b21817f | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Aug 2026 | | Submission deadline | 20 Apr 2026 | | Future notice date | Not specified | | Award date | 15 Jun 2026 | | Contract period | 29 Jul 2026 - 28 Jul 2036 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000,000 | | Lots value | Not specified | | Awards value | £150,000,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | LONDON | | Postcode area | Southend-on-Sea | | Postcode | SS99 1AA | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH31 Southend-on-Sea | | Local authority | Southend-on-Sea | | Electoral ward | Victoria | | Westminster constituency | Southend East and Rochford | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SPECIALIST COMPUTER CENTRES PLC | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 26 Aug 2026 at 11:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/927fe72e-ed1b-4c02-90cd-fb956b21817f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/927fe72e-ed1b-4c02-90cd-fb956b21817f 26th August 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f8fa1d93-2aa6-4ec0-be40-3223699ded96 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e79de139-7679-49d4-a492-1d3fbf884397 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/62721644-28d0-40f9-afa5-2a90bd06c36a - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8a81043d-a611-4d39-94d0-a4a00c83fbaa - https://www.contractsfinder.service.gov.uk/Notice/Attachment/16a1af33-4931-4e4e-86be-522702de94e9 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796.json.