---
title: "GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase"
ocid: "ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2025-06-30"
---

# GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b.json)

## Summary

The Student Loans Company, based in Glasgow, has concluded the procurement process for the "GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase". This procurement, classified under IT services such as consulting, software development, Internet, and support, was aimed at establishing a robust knowledge system to aid in managing loan processes and training new staff. The contract, valued at £214,130.54, is set to run from 15th June 2025 until 14th June 2027, with delivery centred in Scotland, United Kingdom. The procurement stage has reached completion with the contract awarded to Computacenter PLC following the tender initiated by the Student Loans Company.

This procurement represents a significant opportunity for large-scale IT firms specialising in knowledge management systems to demonstrate their capability within public sector projects focused on educational finance management. As the awarded supplier, Computacenter PLC showcased their expertise, pointing to potential areas of growth for IT service providers who can meet similar needs in complex operational environments. Businesses with strengths in custom software solutions and digital policy implementation would find this sector particularly promising, given the strategic importance of the services provided to critical government operations like those of the Student Loans Company.

## Notice

The system is critical to SLC and how we manage both the assess to pay and repayment processes. It enables the onboarding and training of new starters and ensures we have the capability to provide information and guidance to all front-line staff to successfully manage the range and complexity of products available to our customers. The changing nature of policies around these products makes a workable knowledge system vital to be able to meet the needs of our customers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/69e772ec-007a-47d1-9081-eaf98cba5e97 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2025 |
| Submission deadline | 12 Jun 2025 |
| Future notice date | Not specified |
| Award date | 12 Jun 2025 |
| Contract period | 14 Jun 2025 - 14 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £214,130 |
| Lots value | Not specified |
| Awards value | £214,130 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Jun 2025 at 13:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/69e772ec-007a-47d1-9081-eaf98cba5e97

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/69e772ec-007a-47d1-9081-eaf98cba5e97
  30th June 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=962575154
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b.json.