--- title: "Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services" ocid: "ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HEALTHTRUST EUROPE LLP (HTE) ACTING AS AGENT FOR THE UNIVERSITY HOSPITALS OF COVENTRY AND WARWICKSHIRE NHS TRUST (\"UHCW\")" published: "2020-08-12" --- # Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services Buyer: HEALTHTRUST EUROPE LLP (HTE) ACTING AS AGENT FOR THE UNIVERSITY HOSPITALS OF COVENTRY AND WARWICKSHIRE NHS TRUST ("UHCW") Current stage: Tender OCID: ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37.json) ## Summary HealthTrust Europe LLP (HTE), acting on behalf of the University Hospitals of Coventry and Warwickshire NHS Trust, is initiating a tender for a framework agreement to provide Interpretation, Translation, and Transcription Services. This procurement falls under the services category, specifically within the industry of interpretation services (CPV code: 79540000). The tender period is open until 14th September 2020, with the contract period set to commence on 15th February 2021 and run until 14th February 2024. This agreement is designed for all UK contracting authorities, especially those involved in health and social care, and will support delivery across various regions in the UK, including England, Wales, and Northern Ireland. This tender offers considerable growth opportunities for both small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in language services. Providers capable of delivering on-site interpreting as well as remote interpretation solutions, including specialist services for non-spoken and deaf individuals, will be particularly well-positioned to compete. The broad eligibility of participants ensures a vibrant competition, enhancing the potential for partnerships between language service providers and the NHS and allied health organisations throughout the UK. ## Notice HealthTrust Europe is seeking to establish a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone Interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots. Lot 1 covers on-site face-to-face interpreting for spoken languages, remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services. Lot 2 covers communication professionals specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language (BSL). Additional information: The bodies to whom the use of this framework agreement will include all UK contracting authorities as defined in Regulation 2 of the Public Contracts Regulations 2015 as may be updated from time to time. The following entities in the UK (particularly those of a health and/or social care nature) are envisaged as framework agreement users: (1) All National Health Service (NHS) bodies in England, including but not limited to; (i) acute trusts (as listed at: http://www.nhs.uk/servicedirectories/pages/acutetrustlisting.aspx); (ii) health and care trusts (iii) mental health trusts (iv) clinical commissioning groups (v) ambulance trusts (vi) area teams (vii) special health authorities (viii) NHS England; and (ix) clinical senates and strategic clinical networks. (2) All NHS bodies in Wales, including but not limited to all (i) health boards; (ii) NHS trusts; (iii) the national delivery group; (iv) community health councils; and (v) NHS Wales shared services partnership (3) All NHS bodies in Northern Ireland (known as Health & Social Care), including but not limited to: (i) health and social care trusts (ii) health agencies (iv) the Health and Social Care Board. (4) Social enterprises undertaking some or all of the previous service provider functions of contracting authorities in relation to health and/or social care services (including charitable incorporated organisations, cooperatives, industrial and provident societies and community interest companies listed on the Companies House WebCheck service). (5) Ministerial departments and non-ministerial departments of central government, nondepartmental agencies and other public bodies, and public corporations (6) Devolved governmental and parliamentary organisations within the UK, including but not limited to the Scottish Government, Scottish Parliament, and Scottish public bodies (7) All local authorities (8) The Ministry of Defence This list includes each organisation's successors and assigns, any equivalent organisations and associated organisation created due to any organisational changes. This agreement will be open to any bodies or organisations operating in the UK of a health, and/or social care nature or which have a similar procurement need, and/or any UK based central government authority listed at Annex I of Directive 2014/24/EU, in respect of any goods or services to any of the above listed organisations. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/35878bd2-04bd-46f6-beac-05350e52f346 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Aug 2020 | | Submission deadline | 14 Sep 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 15 Feb 2021 - 14 Feb 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HEALTHTRUST EUROPE LLP (HTE) ACTING AS AGENT FOR THE UNIVERSITY HOSPITALS OF COVENTRY AND WARWICKSHIRE NHS TRUST ("UHCW") | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 1NU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79540000 - Interpretation services ## Release History - 12 Aug 2020 at 11:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/35878bd2-04bd-46f6-beac-05350e52f346 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/35878bd2-04bd-46f6-beac-05350e52f346 12th August 2020 - Opportunity notice on Contracts Finder - https://healthtrusteurope.bravosolution.co.uk Link to eSourcing Portal ## Notice URLs - http://www.healthtrusteurope.com - http://www.nhs.uk/servicedirectories/pages/acutetrustlisting.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3b8669f0-d4d6-477d-b61b-141067672c37.json.