---
title: "The Provision of Telehealth Services"
ocid: "ocds-b5fd17-3b951a0f-69dc-4580-b587-250e00d4e345"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3b951a0f-69dc-4580-b587-250e00d4e345"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3b951a0f-69dc-4580-b587-250e00d4e345.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3b951a0f-69dc-4580-b587-250e00d4e345.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)"
published: "2017-12-07"
---

# The Provision of Telehealth Services

Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS)  
Current stage: Award  
OCID: ocds-b5fd17-3b951a0f-69dc-4580-b587-250e00d4e345

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## Summary

The contract titled "The Provision of Telehealth Services" has been awarded by NHS Shared Business Services Ltd (NHS SBS) to Docobo Ltd. This procurement falls under the medical equipment and health services industry category, with a total contract value of £11,520,000 and a duration from 17th November 2017 to 16th November 2022. The procurement process employed was a selective procedure, targeted towards providers capable of delivering innovative telehealth technology solutions, with the main service delivery address located in the North West region of the United Kingdom. Key dates include the contract award on 17th November 2017, with the initial tender period ending on 5th September 2016.

This tender provides substantial growth opportunities for businesses specialising in telehealth solutions, medical devices, and patient-monitoring technologies. Companies that can innovate in remote patient care, such as SMEs focusing on medical equipment installation and health service provision, would be well-positioned to compete in future contracts related to telehealth. The strategic collaboration with NHS SBS positions the awarded supplier, Docobo Ltd, effectively within a vital market for health services delivery, where flexibility and technological advancement are paramount.

## Notice

Telehealth (often referred to as remote patient monitoring) - refers to the use of various point-of-care technologies to monitor a patient's physiological status and health conditions remotely from home or while on the move. Readings and symptoms are transmitted to a central system where they are monitored against limits set by the individuals' clinician. Evidence that vital signs are outside of 'normal' triggers an alert, allowing a clinician to intervene promptly, usually without the patient needing to attend a clinic. In this tender, the Contracting Authority are seeking to procure a Telehealth Technology Service Provider to deliver a flexible and innovative service to support the clinical provider. The contract will be for an initial term of 3 years, with an option to extend for a further 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/45e581a2-2390-4b72-bc2c-66cd7572ca80 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Dec 2017 |
| Submission deadline | 5 Sep 2016 |
| Future notice date | Not specified |
| Award date | 17 Nov 2017 |
| Contract period | 17 Nov 2017 - 16 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,400,000 |
| Lots value | Not specified |
| Awards value | £11,520,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L1 2SA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DOCOBO |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 51 - Installation services (except software)
- 85 - Health and social work services

### Codes

- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 33100000 - Medical equipments
- 33190000 - Miscellaneous medical devices and products
- 33195000 - Patient-monitoring system
- 33196000 - Medical aids
- 33197000 - Medical computer equipment
- 33692000 - Medical solutions
- 51200000 - Installation services of equipment for measuring, checking, testing and navigating
- 51300000 - Installation services of communications equipment
- 51410000 - Installation services of medical equipment
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 7 Dec 2017 at 23:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/45e581a2-2390-4b72-bc2c-66cd7572ca80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/45e581a2-2390-4b72-bc2c-66cd7572ca80
  7th December 2017 - Awarded contract notice on Contracts Finder
- http://www.liverpoolccg.nhs.uk/
  User

## Provenance

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