---
title: "Proc761 CHIS Support"
ocid: "ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2023-05-22"
---

# Proc761 CHIS Support

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac

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## Summary

The Home Office has awarded a contract for the provision of L2/L3 Support and Maintenance for Charter CRM to NEC SOFTWARE SOLUTIONS UK LTD. The contract, titled "Proc761 CHIS Support," falls under the IT services category. The procurement method was selective, involving a call-off from a framework agreement. The contract value is £55,163 with a contract period starting on February 10, 2022, and ending on February 9, 2023. The tender period ended on February 9, 2022. The location for delivery is specified as Hemel Hempstead, HP2 7DX, United Kingdom.

This contract award presents business opportunities for companies providing IT services, consulting, software development, and internet support. Businesses with the capability to deliver L2/L3 support and maintenance solutions tailored to the Charter CRM system would be well-suited to compete. The contract is suitable for large-scale suppliers, as indicated by the details of the winning supplier, NEC SOFTWARE SOLUTIONS UK LTD. The award was published on May 22, 2023, and businesses looking to grow their presence in the IT services industry should consider upcoming selective opportunities within the UK public procurement landscape.

## Notice

Contract for the provision of L2/L3 Support and Maintenance for Charter CRM

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1b504db-19ee-4914-9fda-e14f826501bd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2023 |
| Submission deadline | 9 Feb 2022 |
| Future notice date | Not specified |
| Award date | 10 Feb 2022 |
| Contract period | 10 Feb 2022 - 9 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £55,163 |
| Lots value | Not specified |
| Awards value | £55,163 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | WESTMINISTER |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 May 2023 at 16:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a1b504db-19ee-4914-9fda-e14f826501bd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a1b504db-19ee-4914-9fda-e14f826501bd
  22nd May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/259a2d75-7306-400e-8e90-b417ad00732e
  Home Office CRM 113541 Covert_counter-signed_22.05.2023 CF

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ba5b116-7991-4235-b9c2-9f15c68488ac.json.